Samsung CLX-3160 Condition Suggested solutions Vertical lines, Color or Black, Background, Skew

	Condition		Suggested solutions
Vertical lines		If black vertical streaks appear on the page:
		•	The drum inside the toner cartridge has
			probably been scratched. Remove the toner
			cartridge and install a new one. See page
			13.5.
		If white vertical streaks appear on the page:
		•	The surface of the LSU part inside the
			machine may be dirty. Clean the LSU. See
			page 13.2.
Color or Black		If the amount of background shading becomes
background		unacceptable:
		•	Change to a lighter weight paper. See page
			5.2.
		•	Check the machine’s environment: very dry
			(low humidity) or high humidity (higher than
			80% RH) conditions can increase the
			amount of background shading.
		•	Remove the old toner cartridge and install a
			new one. See page 13.5.

Toner smear	•	Clean the inside of the machine. See page
		13.2.
	•	Check the paper type and quality. See page
		5.2.
	•	Remove the toner cartridge and install a
		new one. See page 13.5.

	Condition		Suggested solutions
		Background scatter results from bits of toner
		randomly distributed on the printed page.
Background		•	The paper may be too damp. Try printing
			with a different batch of paper. Do not open
scatter
			packages of paper until necessary so that
			the paper does not absorb too much
	A
			moisture.
		•	If background scatter occurs on an
			envelope, change the printing layout to
			avoid printing over areas that have
			overlapping seams on the reverse side.
			Printing on seams can cause problems.
		•	If background scatter covers the entire
			surface area of a printed page, adjust the
			print resolution through your software
			application or the printer properties.
Misformed		•	If characters are improperly formed and
characters			producing hollow images, the paper stock
			may be too slick. Try a different paper. See
			page 5.2.
		•	If characters are improperly formed and
			producing a wavy effect, the scanner unit
			may need service. For service, contact a
			service representative.

				If marks repeatedly appear on the printed side
				of the page at even intervals:
Vertical repetitive				•	The toner cartridge may be damaged. If a
					repetitive mark occurs on the page, print a
defects
					cleaning sheet several times to clean the
	A a B b C		c		cartridge; see page 13.4. After the printout,
					if you still have the same problems, remove
	A a B b	C	c
					the toner cartridge and install a new one.
	A a B b C		c		See page 13.5.
	A a B b C		c •		Parts of the machine may have toner on
					them. If the defects occur on the back of the
	A a B b C		c
					page, the problem will likely correct itself
					after a few more pages.

•The fusing assembly may be damaged. Contact a service representative.

Page skew

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Curl or wave

•Ensure that the paper is loaded properly.

•Check the paper type and quality. See page 5.2.

•Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack.

•Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 5.2.

•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

14.11 <Troubleshooting>