5Open the fuser door.

1

1 fuser door

6Locate the jammed paper and pull it out.

7Close the fuser door.

8Close the rear cover. Printing automatically resumes.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 14.2.

Follow the procedures on page 5.6. Ensure that the adjustable guides are positioned correctly.

Do not overload the tray. Ensure that the paper level is under the brackets of the tray 1.

Do not remove paper from the tray while your machine is printing.

Flex, fan, and straighten paper before loading.

Do not use creased, damp, or highly curled paper.

Do not mix paper types in a tray.

Use only recommended print media. See page 5.2.

Ensure that the recommended print side of print media is facing up in the mamual tray and tray 1.

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

• When you call for service, it is very convenient to tell the service representative the display message.

Messages in the colored cells are available only with CLX-3160FN.

Message

Meaning

Suggested solutions

 

 

 

 

The color toner

Replace the color

[Color]

cartridge has run

toner cartridge with a

Toner Empty

out. The machine

new one. See page

 

stops printing.

13.5

 

 

 

 

 

Take out the toner

 

 

cartridge and

[Color]

The corresponding

thoroughly shake it.

color toner cartridge

By doing this, you can

Toner Low

is almost empty.

temporarily

 

 

 

reestablish printing

 

 

operations.

 

 

 

 

The machine

Unplug the power

 

received several

 

cord and plug it back

[Color] Toner

papers with many

in. If the problem

Supply Error

images, and it can

persists, please call

 

not supply the toner

 

for service.

 

properly.

 

 

 

 

 

 

The machine has a

Ask the sender to try

[COMM. Error]

communication

again.

 

problem.

 

 

 

 

 

 

The machine has

The received fax data

[Incompatible]

received a fax from

will be deleted.

which is registered

Reconfirm junk fax

 

 

as a junk fax.

setup. See page 10.2

 

 

 

 

Your machine

Try again. If the

 

problem persists, wait

 

cannot connect with

 

an hour or so for the

 

the receiving fax

 

line to clear and try

[Line Error]

machine or has lost

again.

 

contact because of a

 

Or, turn the ECM

 

problem with the

 

mode on. See page

 

phone line.

 

10.1.

 

 

 

 

 

 

The receiving fax

Try again. Make sure

 

machine has not

 

that the receiving

[No Answer]

answered after

machine is

 

several redial

 

operational.

 

attempts.

 

 

 

 

 

14.5 <Troubleshooting>

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Samsung CLX-3160 manual Understanding display messages, Tips for avoiding paper jams