QUESTION

ANSWER

 

 

Where are the proper place to

• Since a washer or dryer is heavy and connected with water, it should

install a washer or dryer?

be installed in the proper place. Installing the AP near the washer or

 

dryer is recommended. You can check the signal strength through

 

the setup screen of the washer or dryer or a smartphone.

 

• Since the performance is seriously affected by a door or steel wall,

 

install the product in an open place. If there is door in front of the

 

installed product, open the door when using the product.

 

• Do not place an object maden with steel or glass in front of the front

 

LCD of the washer since it blocks the radio signal.

 

• Note that the radio signal may be weaken or interfered and the

 

communication with the smartphone may fail when a microwave oven

 

is used in the house.

 

• Install the washer or dryer so that the front of the product faces the

 

AP if available.

 

 

How can I connect the

• When the signal strenth that is displayed on the LCE of the washer

washer or dryer with a

or dryer is weak, the control may fail. Check the mark as follows or

smartphone stably?

measure the signal strength.

 

• At least 3 antenna bars should be displayed on the LCD of the

 

washer or dryer.

 

• At least 3 antenna bars for the Wi-Fi connection should be

 

displayed on the smartphone.

 

• When the signal strenth is measured with a smartphone app that

 

shows the Wi-Fi signal strength, the signal strength should be

 

stronger than -65 dBm. (E.g. -60 dBm and -50 dBm are stronger

 

than -65 dBm.)

 

 

What should I have to

• When the signal strenth that is displayed on the LCE of the washer

do when the number of

or dryer is weak, the control may fail. In this case, take the following

the antenna bars that are

measures for normal operation.

displayed on the LCD of the

• Move the AP closer to the washer or dryer.

washer or dryer is 1?

(At least 3 antenna bars should be dislayed in the network setup

 

of the washer for proper operation.)

 

• Since old AP may provide lower performance, use new one if

 

available.

 

• Stand the antenna of the AP if available so that the radio signal is

 

more easily propagated.

 

 

07 TROUBLESHOOTING

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Samsung DV457EVGSGR/AA Install a washer or dryer?, Setup screen of the washer or dryer or a smartphone, AP if available