Solving General Printing Problems

For problems with the operation of your printer, refer to the following table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The printer does

The printer is not

Check the power cord connections. Check

not print.

receiving power.

the power switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-2250 Series or

 

selected as the default

Samsung ML-2250 Series PS as your

 

printer.

default printer.

 

 

 

 

Check the printer for the

• The printer cover is not closed.

 

following:

• Paper is jammed.

 

 

• No paper is loaded.

 

 

• The toner cartridge is not installed.

 

 

If a printer system error occurs, contact

 

 

your service representative.

 

 

 

 

The printer may be in

Add paper to the Multi-Purpose Tray, and

 

manual feed mode and

press the Cancel button on the printer’s

 

out of paper.

control panel.

 

 

 

 

The connection cable

Disconnect the printer cable and reconnect

 

between the computer

it.

 

and the printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible test the cable by attaching it to

 

between the computer

another computer that is working properly

 

and the printer is

and attempt to print a job. You can also try

 

defective.

using a different printer cable and attempt

 

 

to print a job.

 

 

 

 

The port setting is

Check the Windows printer setting to make

 

incorrect.

sure that the print job is sent to the correct

 

 

port, for example, LPT1. If the computer

 

 

has more than one port, make sure that

 

 

the printer is attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to ensure that

 

configured incorrectly.

all of the print settings are correct.

 

 

 

6

SOLVING PROBLEMS 6.3

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Samsung ML-2251NP Solving General Printing Problems, Problem Possible Cause Solution, Select Samsung ML-2250 Series or