Problem

Solution

 

 

 

 

 

Wrinkles or

• Ensure that the paper is loaded properly.

 

creases

• Check the paper type and quality. See “Paper Specifications”

 

 

 

on page F.3.

 

 

 

 

 

 

• Open the rear cover and try printing to the rear output tray

 

 

 

(face-up).

 

 

 

• Turn over the stack of paper in the paper tray. Also try

 

 

 

rotating the paper 180° in the tray.

 

 

 

 

Back of printouts

• The transfer roller may be dirty. “Cleaning the Inside” on

 

are dirty

page 5.5.

 

 

 

 

 

• Check for leaking toner. Clean the inside of the printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

 

the cartridge and reinsert.

 

 

 

 

 

 

A

 

• The toner cartridge may be defective and need replacing.

 

 

 

 

 

 

Install a new toner cartridge.

 

 

 

• The printer may require repair. Contact a service

 

 

 

representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Loose toner

• Clean the inside of the printer.

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

on page F.3.

 

 

 

 

• Install a new toner cartridge. See “Installing the Toner

 

 

 

 

Cartridge” on page 2.4.

 

 

 

 

• If the problem persists, the printer may require repair.

 

 

 

 

Contact a service representative.

 

 

 

 

 

 

 

 

 

 

6.18 SOLVING PROBLEMS

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Samsung ML-2251NP manual Wrinkles or