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Samsung ML-2251NP manual Solving Problems

Models: ML-2251NP

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6SOLVING PROBLEMS

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Macintosh Problems

•Troubleshooting PS Errors

•Common Linux Problems

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Samsung ML-2251NP manual Solving Problems

Contents

Page Page Contents Printing on Card Stock or Printing Multiple Pages on One Sheet of PaperCleaning the Outside Cleaning the Inside Problems in the Chooser Printing ErrorsWindows 9x/Me Windows NT 4.0/2000/XP Redistributing Toner Replacing the Toner CartridgeFor Network-connected Macintosh For USB-connected Macintosh Installing PS DriversAccessing Printer Properties Supported Sizes of Paper Guidelines for Using Paper Printer and Paper Storage EnvironmentImportant Precautions and Safety Information Vii17SAVE These Instructions Environmental and Safety Consideration Laser Safety StatementPower Saver RecyclingRadio Frequency Emissions FCC regulationsFederal Communications Commission FCC FCC Statement for Wireless LAN useCanadian Radio Interference Regulations Xii Accept EU No limitations at this time For devices above 10 mW transmitting power such as wirelessWireless Guidance Xiv Page Memo Introduction Special Features Print with excellent quality and high speedHandle paper flexibly Create professional documentsSave time and money Print in various environmentsExpand printer capacity You can print in Windows 95/98/Me/NT 4.0/2000/XPPrinter Components Front ViewRear View Description On Line/Error and Toner Save LEDsUnderstanding the Control Panel Cancel button Function DescriptionMemo Setting UP Your Printer Unpacking Components may differ from one country to anotherSelecting a Location Your desk or tableInstalling the Toner Cartridge Setting UP Your Printer Setting UP Your Printer Loading Paper Load paper with the print side facing downSlide the tray back into the printer Changing the Paper Size in the Paper Tray Full lengthSetting UP Your Printer Connecting a Printer Cable Using a Parallel CableFor Local Printing Connect your printer to the computer with either a parallelUsing a USB Cable For Network Printing Supported Operating Systems RequirementsTurning the Printer On Printing a Demo Installing Printer Software If you are printing from WindowsIf you are printing from Macintosh If you are printing in LinuxPrinter Driver Features Installing Printer Software in Windows Installing Printer SoftwareYou are using at least Internet Explorer System RequirementsSetting UP Your Printer Changing the Display Language Select Samsung ML-2250 Series, and Language SelectionReinstalling Printer Software Select the componets you want to install and click NextRemoving Printer Software Viewing the User’s Guide WindowsMacintosh Select Samsung ML-2250 Series and View User’s GuideRoot@local cdrom# manual/acrobat4/INSTALL LinuxMemo Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Input Source/Capacity*a SizeGuidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face downPrinting to the Rear Output Tray Face up To open the rear output trayPaper full Using Tray1 or the Optional Tray2 Using the Multi-Purpose TrayTo load paper in the Multi-Purpose Tray Using Print Materials Using Print Materials Using the Manual Feed Mode Repeat this step for every page to be printed Printing on Envelopes GuidelinesAdjust the guide to the edge of the envelope stack Using Print Materials Printing on Labels Load labels with the print side upUsing Print Materials Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Using Print Materials Printing on Preprinted Paper Using Print Materials Printing Tasks Printing a Document LandscapePortrait Select the Samsung ML-2250 Series printer Cancelling a Print Job There are two ways to cancel a print jobFrom the Windows Start menu, select Settings To stop a print job from the control panelUsing a Favorite Setting Using HelpSetting Paper Properties Property DescriptionCopies SizeSource TypeColor paper DifferentFrom the Control Panel Using the Toner Save ModeThere are two ways to enable the Toner Save mode From the software application Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing a Reduced or Enlarged Document You can scale your print job on aFitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing WatermarkCreating a Watermark Click OK and start printingClick Update to save the changes Click Ok Editing a WatermarkDeleting a Watermark Select the desired watermark optionsCreating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlays window, click Create Overlay Using a Page Overlay Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Toner Save Setting Graphic PropertiesResolution Advanced Options Darkness Image Resolution option ModeAdvanced Options button Download as Bit Image When this When the Print All Text Black option isTrueType Options AdvancedUsing Output Options Option DescriptionPrint Order Reprint WhenUsing the Status Monitor Installing Status MonitorWhen the installation is completed, click Finish Opening the Troubleshooting GuideChanging the Status Monitor Program Setting Setting Up a Locally Shared Printer Setting Up the Host ComputerWindows 9x/Me Locally-Shared PrinterSetting Up the Client Computer Windows NT 4.0/2000/XPSelect Local port and click New Port Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Saving tonerRedistributing Toner Maintaining Your Printer Cleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printerMaintaining Your Printer Printing a cleaning sheet Printing Configuration Pages Consumables and Replacement Parts Items Yield AverageMemo Solving Problems Troubleshooting Checklist Check SolutionSelect Samsung ML-2250 Series or Solving General Printing ProblemsProblem Possible Cause Solution Indicating a system error Complex Adjusting the print quality settingsSelect the desired spool setting Access memory RAMContact a service representative PaperRemove excess paper from the tray Keeps jamming Paper tray Disconnect the printer cable Prints, but Or defectiveSetting Print the document with selecting Software application isDownload as Bit Image Adobe WrongSlide out Tray1 to expose the jammed paper Clearing Paper JamsPaper Feed Area Solving Problems Optional Tray2 Multi-Purpose Tray Around the Toner Cartridge Paper Exit Area Solving Problems Tips for Avoiding Paper Jams Solving Print Quality Problems Problem SolutionVertical repetitive DefectsCurl or wave ProblemBackground Scatter Misformed characters Skew Wrinkles or Curl LED status legend Troubleshooting Error MessagesLED pattern Possible Problems and Solutions Common Windows Problems Problem Possible Cause and SolutionCommon Macintosh Problems Problems in the ChooserPrinting Errors Network or AppleTalk Control Panel from ControlTroubleshooting PS Errors Option to InstalledCommon Linux Problems Am using BSD lpr I am using CupsDistributions and some Options chosen in LlprConfigured a printer to Error messages printingSoftware vendor to inform them of the issue Have Cups and someUsing Your Printer with Macintosh Operating system Mac OS 8.6~9.2/10.1~10.3 Installing Software for MacintoshYour Printer Available Driver Connection Mac OS 8.6 ~ Setting Up the PrinterFor Network-connected Macintosh Double-clickDesktop Printer Utility For USB-connected MacintoshMac OS 10.1 ~ Using Your Printer with a Macintosh A.5 Mac OS Using Advanced Printing Features Printing Multiple Pages on One Sheet of PaperPrinting Your Document to a Selected Paper Size Using Windows Postscript Driver Installing PS Drivers Using PS Printer Driver FeaturesConnecting with a network interface, see Installing PS DriversInstalling PS Drivers Select PrinterPostScript and then click Next Using PS Printer Driver Features Accessing Printer PropertiesSelect Samsung ML-2250 Series PS Click Properties to open the properties windowUsing Your Printer Linux System Requirements Installing the Printer DriverInstalling the Printer Driver Using Your Printer in Linux C.3 Using Your Printer in Linux Using Your Printer in Linux C.5 Changing the Printer Connection Method Uninstalling the Printer Driver Select Complete uninstall and then click UninstallUsing the Configuration Tool Using Your Printer in Linux C.9 Changing Llpr Properties Using Your Printer in Linux C.11 Memo Printing from DOS Applications About the Remote Control Panel Installing the Remote Control PanelSelect Remote Control Panel and then click Next Select Samsung ML-2250 Series and then Remote Control Panel Selecting Print SettingsStarting the Remote Control Panel Using the Remote Control Panel Tabs Printing TabConfig Tab Job Tab Test Tab PCL Tab Flash Font and Macro Tab PS 3 Tab EPSON/IBM Tab Character Table selects the character setsInstalling Printer Options Precautions When Installing Printer Options Order numberInstalling Memory Dimm Dimm PS Dimm Removing the Memory Dimm Installing a Wireless Network Card ML-00LBInstalling Printer Options E.7 Fasten the two supplied screws Installing Printer Options E.9 Installing an Optional Paper Tray Installing Printer Options E.11 Memo Specifications Printer Specifications Paper SpecificationsPrinter Specifications Specifications and DescriptionTemperature10 ~ 32 C / 50 ~ 90 F Humidity 20 ~ 80 % RHPaper Specifications OverviewTray1 Dimensionsa Weight Capacityb Supported Sizes of PaperGuidelines for Using Paper Symptom Problem with Solution PaperPaper Specifications Category SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Envelopes Minimum MaximumEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope StorageSee Printing on Transparencies on LabelsTransparencies Index Page Page Visit us at