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Samsung SCX-4520S, SCX-4720FS manual Roller Misfeed

Models: SCX-4720FS SCX-4520S SCX-4520

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Roller Misfeed

1Remove any remaining page(s) from the ADF.

2Open the document cover.

3Turn the release knob so that you can easily seize the misfed page, and remove the page from the roller or the feed area by carefully pulling it to the right using both hands.

4Close the document cover. Then load the removed page(s), if any, back into the ADF.

9.4TROUBLESHOOTING

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Samsung SCX-4520S, SCX-4720FS manual Roller Misfeed

Contents

Page About the User’s Guide Contact Samsung World Wide Iii Contents Printing Tasks Scanning Troubleshooting Using USB Flash Drive Appendix C Printing from a Macintosh Important Precautions and Safety Information Laser Safety Statement Recycling Ozone SafetyPower Saver Mercury SafetyFCC Information to the User Radio Frequency EmissionsCanadian Radio Interference Regulations United States of AmericaFax Branding FCC Statement for Wireless LAN useYou should also know that Ringer Equivalence NumberEC Certification Declaration of Conformity European CountriesApprovals and Certifications Regulatory Compliance Statements Wireless GuidanceXviii Replacing the Fitted Plug for UK Only Page British English American English Differences Between British and American EnglishMemo Introduction Special Features Understanding Component LocationsSave time and money Special FeaturesPrint with excellent quality and speed Handle paper flexiblyUse a USB flash drive Wireless LAN 802.11b Wireless LAN Machine FeaturesFeatures SCX-4520 SCX-4520S 4720F 4720FS Front View Understanding ComponentLocations EXT Jack Connector Tray 2 CableRear View SCX-4720F/4720FS Control Panel FunctionsIntroduction SCX-4520/4520S Introduction Installing Software Setting Up Your MachineSetting Up the Machine System Unpacking Starter Toner Cartridge AC Power CordQuick Install Guide CD-ROM Power cord must be plugged into a grounded power socketTape Clearance Space Selecting a LocationInstalling the Toner Cartridge Groove Tab Loading Paper Getting Started Changing the Size of the Paper in the Paper Tray Getting Started Making Connections TAM lead For UK users only To the parallel port on your computer Turning the Machine On Changing the Display Language Setting Up the Machine SystemSCX-4720F/4720FS Only Setting the Machine IDEntering Characters Using Number Keypad Key Assigned numbers, letters, or characters Keypad Letters and NumbersChanging Numbers or Names Inserting a PauseWhen the cursor is not under the AM or PM indicator Setting the Date and TimeChanging the Clock Mode Setting the Paper Size and TypeWant to use and press Enter Use the scroll button Speaker, Ringer, Key Sound, Alarm SoundUsing and press Enter to save it Use the scroll buttonPress On Hook Dial. a dial tone sounds from the speaker Speaker VolumeToner Save Mode Using the Save ModesPower Save Mode Scan Lamp Save Mode Linux Driver About Samsung SoftwarePrograms for Windows PCL 6 Printer PostScript Driver Printer Driver FeaturesFeature Macintosh Printer Driver SCX-4520S/4720FS onlyRequirements Recommended Installing Samsung Software in WindowsSystem Requirements Boots up Installing Samsung SoftwareGetting Started Getting Started Click Install SmarThru Installing Samsung SmarThruComponents you want to install. Click Next Repairing Software Removing Software Uninstalling the MFP DriverUninstalling Samsung SmarThru Printer Settings Utility window opens Using the Printer Settings UtilityPhonebook Tab SCX-4720F/4720FSOnly Scan Settings TabPrinter Tab When you click Group dial, the following window opensClick the Printer tab to configure print system settings Firmware Update Tab Paper Handling Paper Type Tray Selecting Print MaterialsPaper Type, Input Sources, and Capacities Input Source/CapacityGuidelines for Paper and Special Materials Standard Tray Paper full Paper empty Multipurpose Tray Paper Handling Using the Manual Feed Mode Tips on Using the Multipurpose Tray Printing to the Front Output Tray Face down Selecting an Output LocationOpen the rear door by pulling it upward Printing to the Rear Output Slot Face upTo use the rear output slot Paper Handling Printing Tasks Open the document you want to print Printing a Document in WindowsFrom the Document menu Canceling a Print JobTo stop a print job from the Printers folder Double-click the Samsung SCX-4x20 Series PCL 6 iconSelect the Samsung SCX-4x20 Series PCL 6 machine icon Printer SettingsOptions Layout tabPropertyDescription Orientation LayoutPaper loaded in the tray Paper TabProperty Description Copies SizeProperty Description Graphic Tab TrueType Options Toner SaveTrueType TrueType Options buttonOption When the Print All Text Black option isExtras Tab Print All Text BlackOverlay About TabPrinter Tab Option DescriptionUsing Help Using a Favorite SettingFrom the Type drop-down list Printing Multiple Pages on One Sheet of PaperFrom the Layout tab, choose Multiple Pages per Side Printing Posters Inches Fitting Your Document to a Selected Paper Size Multiple Pages per Side from the Layout tab Printing a Reduced or Enlarged DocumentClick OK and start printing Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Editing a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Edit Overlay window, click Create Overlay Using a Page Overlay Printing Tasks Click Delete Overlay Deleting a Page OverlayMemo Copying Selecting the Paper Tray Loading Paper for CopyingPreparing a Document Making Copies on the Document Glass Images, use the document glass To clear the settings, use the Stop/Clear buttonMaking Copies from the Automatic Document Feeder Adjust the document guides to the document size If you have an original document containing faint markings Setting Copy OptionsDarkness Original TypePress Reduce/Enlarge Reduced/Enlarged CopyTo select from the predefined copy sizes Press No. of Copies Using Special Copy FeaturesNumber of Copies Press Special Copy Clone CopyingCollation Copying Sides on 1 Page Copying Auto Fit CopyingUp or 4 Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Memo Scanning Scanning Basics Scanning From the Control Panel to an Application Scan To Scanning Using Samsung SmarThruSmarThru 4 window opens Mail CopyPrint ApplicationWeb Using Onscreen Help FileSettings From the Start menu on your desktop window, select Scanning Using the WIA DriverSettings, Control Panel, and then Scanners Cameras.6 Scanning to USB Flash Drive Page Scanning Using Network Scan Setting the Network Scan OptionScanning Setting Network Scan Timeout Faxing SCX-4720F/4720FS only Changing the Fax Setup options Setting Up the Fax SystemAvailable Fax Setup Options You can set your machine to print a report Discarded. Settings range from 0 to 30 mmReceive Start Code is preset to *9* at Factory. Settings range from 0 to 9. SeeThis menu, you can set the machine to Pattern Detection Drpd feature, whichDrpd Mode Details about this feature, seeLoading a Document To fax a document using the Automatic Document Feeder ADFTo fax a document from the document glass Page Adjusting the Document Resolution Mode Recommended for Page Press Redial/Pause Sending a Fax ManuallyRedialing the Last Number To redial the number you last calledAutomatic Redialing Confirming TransmissionAbout Receiving Modes Receiving a FaxLoading Paper for Receiving Faxes Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Your machine is preset to Fax mode at the factoryReceiving Manually Using an Extension Telephone Receiving Automatically in Ans/ Fax ModeReceiving Faxes Using the Drpd Mode Receiving Faxes in the Memory Storing a Number for One-touch Dialing One-touch DialingSending a Fax using a One-touch Number Start over with another speed-dial number, press Upper Speed DialingStoring a Number for Speed Dialing Press Phone Book on the control panelFeed the documents face up into the ADF. Or Sending a Fax using a Speed Dial NumberEnter Setting a Group Dial NumberGroup Dialing Editing Group Dial Numbers Sending a Fax Using Group Dialing Multi-address Transmission Searching with a Particular First Letter Press Enter when Search&Dial appears on the displaySearching for a Number in Memory Searching Sequentially through the MemoryPrinting a Phonebook List Sending Broadcast Faxes Other Ways to FaxWill not be present Load the documents face up into the ADF Sending a Delayed FaxIf you do not want to assign a name, skip this step Sending a Priority Fax Page Adding Documents To a Scheduled Fax Canceling a Scheduled Fax Using Secure Receiving Mode Additional FeaturesSent Fax Report Printing ReportsPhonebook List Scheduled Job Information Power Failure ReportReceived Fax Report System Data ListPrinting a Report Using Advanced Fax SettingsScan Journal Be sent Changing Setting OptionsAdvanced Fax Setting Options Is completed without any error Faxing SCX-4720F/4720FS onlyAll Delete option Maintenance Clearing the Memory Cleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Cleaning the Scan Unit Expected Cartridge Life Maintaining the Toner CartridgeToner cartridge storage Saving tonerRedistributing Toner Replacing the Toner Cartridge Close the front door Notification cases are like this Setting Notify Toner Option SCX-4720F/4720FSCleaning the Drum Ignoring the Toner Empty Message ADF rubber pad Approx ,000 pages Transfer roller Fuser unit Consumables and Replacement PartsItems Yield Average Replacing the ADF Rubber Pad Maintenance Server Information section Setting E-mail NotificationSetting the Machine Setup tab Recipient list & Conditions section SysAdmin E-mail Address enter the systemSelect Notification section This section, you can select various settingsSetting the Contact Information tab Memo Troubleshooting Input Misfeed Clearing Document JamsExit Misfeed Roller Misfeed Message Location of Jam Go to Clearing Paper JamsTray Optional Tray Fuser Area or Around the Toner Cartridge Troubleshooting Paper Exit Area Multipurpose Tray Tips for Avoiding Paper Jams Display Meaning Suggested solutions Clearing LCD Error MessagesClear the jam. See Cartridge Fuser area Set up a copy or fax Try again Operation with noLSU Error Problem has occurred Clear the jam. See page 9.5 Only for the SCX Use has no number4720F/4720FS Assigned to it Add Paper Tray has run out Operation You are doing the AddStop/Clear button Condition Suggested solutions Solving Other ProblemsPaper Feeding Problems Select Samsung SCX-4x20 Series Printing ProblemsCondition Possible cause Suggested solutions SCX-4x20 Series PCL 6 machine icon Light or faded print Printing Quality ProblemsSelect Download as Bit Image TrueType Options windowGray background Toner specsDropouts Vertical linesCharacters Toner smearDefects MisformedSkew ConditionCurl Loose tonerCharacter Voids Horizontal stripesCopying Problems Scanning Problems There may be a copying or printing job Computer screen Port is DisabledScanning has failed Power is on, Then restart your Computer Power may be offCan receive your fax Noisy phone line can cause line errorsMachine does not Send On the document glass TX should show up on the displayProblem Possible Cause and Solution Common Linux ProblemsPresent port’s owner is not functioning properly MFP port, the situation of simultaneous accessList Interface MFP port, the situation of simultaneous ScanningCan’t print when If you don’t want to uninstall MFP driver and install itCommand Encounter errorInstallable Options section to Installed Troubleshooting PostScript Errors SCX-4720F/4720FS onlyProblem Possible Cause Solution Printing Errors Common Macintosh Problems SCX-4720F/4720FS onlyProblems in the Chooser Using USB Flash Drive About USB Flash Drives Installing a USB Flash DriveLoad the document face up into the ADF Scanning With Default SettingsScanning With Your Own Settings Using USB Flash Drive Managing the USB Flash Drive Changing the Default SettingsDeleting an Image File Otherwise, select No by pressing the scroll button or Formatting the USB Flash DriveViewing the USB Memory Status Printing From the USB Flash Drive Backing Up Data Using USB Flash Drive Using Your Machine in a Linux Getting Started Software Installing the MFP DriverSupported OS Recommended Hardware RequirementsClick Install Installing the MFP DriverUsing Your Machine in Linux A.5 Click Next Click Finish Click UninstallDouble-click MFP Configurator on the desktop Using the MFP ConfiguratorOpening the MFP Configurator Printers Tab Printers ConfigurationClasses tab shows a list of available printer classes Scanners ConfigurationClasses Tab Sharing Ports Between Printers and Scanners MFP Ports ConfigurationConfiguring Printer Properties Change the printer and print job properties Printing a DocumentPrinting from Applications Printing Files Click Properties Scanning a DocumentUsing Your Machine in Linux A.15 Scanned image appears in the new Image Editor window Adding Job Type SettingsSaves the image Using the Image EditorYou can use the following tools to edit the image Tools FunctionAllows you to flip the image vertically or horizontally Using Windows Installing PostScript Drivers Installing PostScript DriversPage Click PrinterPostScript and then click Next Repairing PostScript DriversSelect Samsung SCX-4x20 Series, and then Maintenance Removing PostScript DriversSelect Samsung SCX-4x20 Series PS Using PostScript Printer Driver FeaturesAccessing Printer Properties Property Description Orientation Printer SettingsLayout tab Sheet Property Description OrderFor the pages to print Pages PerTray Selection Paper/Quality tabPrinting from a Operating system Mac OS 8.6 ~ 9.2/10.1~ Installing Software for MacintoshYour Machine Available Driver Connection RequirementsClick Continue Click Install After the installation is finished, click QuitMac OS 10.1 ~ Setting Up the MachineFor a Network-connected Macintosh Mac OS 8.6 ~Select SCX-4x20 Series and click Add For a USB-connected MacintoshSelect the AppleTalk tab Printing a Document Printing Multiple Pages on One Sheet of Paper Using Advanced Printing FeaturesSelect Scheduler Scheduling a Print JobUsing Your Machine on D a Network Locally-Shared Machine Wired Network-connected MachineWireless Network-connected Machine About Sharing the Machine on a NetworkFrom the Start menu, select Control Panel from Settings Setting Up a Locally-Shared MachineSetting Up the Host Computer Setting Up the Client ComputerSelect Local port and click New Port Windows NT 4.0/2000/XPSupported Operating Systems Setting Up a Network-Connected MachineConfiguring Network Parameters on the Control Panel SCX-4520S/4720FS only Printing a Network ConfigurationNetwork Operating Novell Netware 4.x, 5.x System Various Linux OSSetting Network Protocols Static Addressing Configuring TCP/IPDynamic Addressing BOOTP/DHCP Configuring IPX Frame Types Page Using Your Machine on a Network Bit WEP Digits Characters 26digits Hexadecimal AlphanumericMemo Installing Machine E Options Installing Memory Dimm Installing Machine Options E.3 Select the Samsung SCX-4x20 Series PS printer Removing a Memory Dimm Guide Installing a Network Interface CardNetwork Card options Ethernet 10/100 Base TX Ethernet 10/100 Base TX + InternalInstalling Machine Options E.7 Installing Machine Options Reconnect the power cord and turn the machine on Installing an Optional Tray Installing Machine Options E.11 Setting Tray 2 in the Printer Properties Properties Then PrintersSelect the Samsung SCX-4x20 Series PS machine icon Click the right mouse button on the machine icon and selectMemo Specifications General Specifications Module Scanner and Copier SpecificationsCompatibility Twain standard Scanning method Gray scale Levels Printer SpecificationsCompatibility ITU-T Group Applicable line Facsimile Specifications For the SCX-4720F/4720FSChart Overview Paper SpecificationsLegal X 14 Bond 16 to M2 bond 216 x 356 mm Lb for Paper Dimensions Weight CapacitySupported Sizes of Paper Symptom Problem with Paper Solution Guidelines for Using PaperPaper Storage Environment Paper SpecificationsCategory Specifications Paper Output CapacityMinimum Maximum EnvelopesType of Address Minimum Maximum Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope MarginsTransparencies LabelsIndex Windows 2.28 PostScript B.2 Printer properties Linux A.12 Windows Linux A.6 Windows PostScript B.4 Visit us at