Samsung SCX-4720FS, SCX-4520S manual SCX-4x20 Series PCL 6 machine icon

Condition	Possible cause	Suggested solutions
The machine	The paper source	For many software applications, the paper
selects print	selection in the printer	source selection is found under the Paper
materials from	properties may be	tab within the printer properties. Select
the wrong	incorrect.	the correct paper source. See page 4.6.
paper source.
A print job is	The job may be very	Reduce the complexity of the page or try
extremely slow.	complex.	adjusting the print quality settings.
		The maximum print speed of your
		machine is 22 PPM for Letter-sized paper
		and 20 PPM for A4-sized paper.
	If you are using	From the Start menu, choose Settings
	Windows 9x/Me, the	and Printers. Right-click the Samsung
	Spooling Setting may	SCX-4x20 Series PCL 6 machine icon,
	be set incorrectly.	choose Properties, click the Details tab,
		and then choose the Spool Settings
		button. Select the desired spool setting.
Half the page is	The page orientation	Change the page orientation in your
blank.	setting may be	application. See page 4.5.
	incorrect.
	The paper size and the	Ensure that the paper size in the printer
	paper size settings do	driver settings matches the paper in the
	not match.	tray.
		Or, ensure that the paper size in the
		printer driver settings matches the paper
		selection in the software application
		settings you use.
The machine	The printer cable is	Disconnect the printer cable and
prints, but the	loose or defective.	reconnect. Try a print job that you have
text is wrong,		already printed successfully. If possible,
garbled, or		attach the cable and the machine to
incomplete.		another computer and try a print job that
		you know works. Finally, try a new printer
		cable.
	The wrong printer	Check the application’s printer selection
	driver was selected.	menu to ensure that your machine is
		selected.
	The software	Try printing a job from another
	application is	application.
	malfunctioning.
	The operating system	Exit Windows and reboot the computer.
	is malfunctioning.	Turn the machine off and then back on
		again.

9.18TROUBLESHOOTING