Common Linux Problems

Problem

Possible Cause and Solution

 

 

The machine doesn’t

• Check if the printer driver is installed in your system. Open

print

MFP configurator and switch to the Printers tab in Printers

 

configuration window to look at the list of available

 

printers. Make sure that your machine is displayed on the

 

list. If not, please, invoke Add new printer wizard to set up

 

your device.

 

• Check if the printer is started. Open Printers configuration

 

and select your machine on the printers list. Look at the

 

description in the Selected printer pane. If its status

 

contains “(stopped)” string, please, press the Start

 

button. After that normal operation of the printer should be

 

restored. The "stopped" status might be activated when

 

some problems in printing occurred. For instance, this

 

could be an attempt to print document when MFP port is

 

claimed by a scanning application.

 

• Check if the MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same MFP

 

port is possible. To avoid possible conflicts, only one of

 

them at a time is allowed to gain control over the device.

 

The other “consumer” will encounter “device busy”

 

response. You should open MFP ports configuration and

 

select the port assigned to your printer. In the Selected

 

port pane you can see if the port is occupied by some other

 

application. If this is the case, you should wait for

 

completion of the current job or should press Release port

 

button, if you are sure that the present owner is not

 

functioning properly.

 

Check if your application has special print option such as

 

“-oraw”. If “-oraw” is specified in the command line

 

parameter then remove it to print properly. For Gimp

 

front-end, select “print” -> “Setup printer” and edit

 

command line parameter in the command item.

 

 

The machine does not

• Check if your machine is attached to your computer. Make

appear on the scanners

sure that it is connected properly via the USB port and is

list

turned on.

 

• Check if the scanner driver for you machine is installed in

 

your system. Open MFP Configurator, switch to Scanners

 

configuration, then press Drivers. Make sure that driver

 

with a name corresponding to your machine's name is

 

listed in the window.

 

 

9.28TROUBLESHOOTING

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Samsung SCX-4520S, SCX-4720FS manual Common Linux Problems, Problem Possible Cause and Solution