Samsung SCX-4520 manual Common Macintosh Problems SCX-4720F/4720FS only, Problems in the Chooser

Common Macintosh Problems (SCX-4720F/4720FS only)

Problems in the Chooser

Problem	Possible Cause and Solution
The printer driver	Software is not installed correctly.
icon does not appear	• The LaserWriter driver should be present as part of the
in Chooser.	Macintosh OS. Make sure that the LaserWriter driver is in
	the Extensions folder within the Systems folder. If not,
	install the LaserWriter driver component from the
	Macintosh OS CD.
	• Make sure that you are using a high-quality cable.
	• Make sure that the machine is on the correct network.
	Select Network or AppleTalk Control Panel from
	Control Panels in the Apple menu and then choose the
	correct network.
The machine name	• Make sure that the cables are connected correctly and the
does not appear in	machine is turned on.
the Select a	• Check if “Ready” appears on the display of the control
PostScript Printer	panel. If not, press the Stop/Clear button to switch your
box in the Chooser.	machine to on-line.
	• Make sure that the correct printer driver has been selected
	in Chooser.
	• If the machine resides on a network with multiple zones,
	make sure that the correct zone is selected in the
	AppleTalk Zones box in Chooser.
	• Make sure that AppleTalk is on; the button next to Active
	is selected in Chooser. You may need to restart the
	computer to activate the change.

Printing Errors

Problem	Possible Cause and Solution
You cannot use the	Background Printing has not been selected.
computer while the	• For LaserWriter 8.3, turn Background Printing on in the
machine is printing.	Chooser. Status messages will now be redirected to the
	Print Monitor allowing you to continue working while the
	computer is processing data to be sent to the machine.
	• For LaserWriter 8.4 or higher, turn Background Printing
	on at the Print window.

9.32 TROUBLESHOOTING