T
ROUBLESHOOTING
9.22
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
Specifications” on page F.6.
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or t oo loose against the
paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature
and humidity can cause paper curl. See “Paper
Specifications” on page F.6.
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper
Specifications” on page F.6.
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
• Try printing to the rear output slot.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the machine. See
“Cleaning the Inside” on page8.3.
Black pages
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert it.
• The toner cartridge may be defective and need replacing.
Remove the toner cartridge and install a new one. See
“Replacing the Toner Cartridge” on page8.8.
• The machine may require repair. Contact a service
representative.
Condition Suggested solutions
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
A