Samsung SCX-4520S, SCX-4720FS manual Troubleshooting PostScript Errors SCX-4720F/4720FS only

Troubleshooting PostScript Errors (SCX-4720F/4720FS only)

The following situations are PS language specific and may occur when several printer languages are being used.

NOTE: To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Problem	Possible Cause	Solution
PostScript file can	The PostScript driver	• Install the PostScript driver,
not be printed.	may not be installed	referring to page B.2.
	correctly.	• Print a configuration page and verify
		that the PS version is available for
		printing.
		• If the problem persists, contact a
		service representative.
“This job contains	The pure binary data	Open the Properties of the PostScript
binary data...”	option is not supported	driver, click on PostScript, and click
message appears.	by the PostScript	on Advanced. The pure binary data
	driver.	option is not supported. Choose
		another option.
A PostScript error	Print job may not be	Make sure that the print job is a
page prints.	PostScript.	PostScript job. Check to see whether
		the software application expected a
		setup or PostScript header file to be
		sent to the machine.
The optional Tray 2	The printer driver has	Open the PostScript driver properties
is not selected in	not been configured to	and select the Device Settings tab
the driver.	recognize the optional	and set the Tray 2 option of the
	Tray 2.	Installable Options section to
		Installed.	9
When print a	The resolution setting	Make sure that the resolution setting
document in	in the printer driver	in your printer driver matches that in
Macintosh with	may not be matched	Acrobat Reader.
Acrobat Reader 6.0	with that in Acrobat
or higher, colors	Reader.
print incorrectly.

TROUBLESHOOTING 9.31