Clearing LCD Error Messages

Messages appear on the display of the control panel to indicate the machine’s status or errors. Refer to the following table to understand the messages and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.

Display

Meaning

Suggested solutions

 

 

 

 

 

Cancel ?

Your machine’s memory has

To cancel the fax job, press the No 1

 

1:Yes 2:No

become full while

button “Yes.”

 

 

documents were being

If you want to send the pages

 

 

loaded into memory.

already stored, press the No 2

 

 

 

button “No.” You should send the

 

 

 

remaining pages later when the

 

 

 

memory is available.

 

 

 

 

 

[Comm. Error]

The machine has a

Ask the sender to try again.

 

 

communication problem.

 

 

 

 

 

 

CRU Fuse Error

The machine has a problem

Please contact a service

 

 

with recognizing the new

representative or re-install the

 

 

toner cartridge.

catridge.

 

 

 

 

 

[Document Jam]

The loaded document has

Clear the document jam. See

 

 

jammed in the ADF

page 6.2.

 

 

(Automatic Document

 

 

 

Feeder).

 

 

 

 

 

 

[Door Open]

The front or rear cover is not

Close the cover until it locks into

 

 

securely latched.

place.

 

 

 

 

 

Group Not

You have tried to select a

Just use a one-touch or speed dial

 

Available

group location number where

number or dial a number manually

 

 

only a single location number

using the number keypad.

 

 

can be used, such as when

 

 

 

adding locations for a

 

 

 

broadcasting operation.

 

 

 

 

 

 

[Incompatible]

The remote machine does

Reconfirm the remote machine’s

 

 

not have the requested

features.

 

 

feature, such as a delayed

 

 

 

transmission.

 

6

 

It also occurs if the remote

 

 

 

 

 

machine does not have

 

 

 

enough memory space to

 

 

 

complete the operation you

 

 

 

are attempting.

 

 

 

 

 

 

[Jam 1] or

The toner cartridge is not

Install the toner cartridge. See

 

[No Cartridge]

installed.

page 1.7.

 

 

 

 

 

[Line Busy]

The remote person did not

Try again after a few minutes.

 

 

answer or the line is already

 

 

 

engaged.

 

 

 

 

 

 

[Line Error]

Your machine cannot connect

Try again. If the problem persists,

 

 

with the remote machine or

wait an hour or so for the line to

 

 

has lost contact because of a

clear and try again.

 

 

problem with the phone line.

Or, turn the ECM on. See page 4.6.

 

 

 

 

 

TROUBLESHOOTING 6.7

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Samsung SF-750 Series manual Clearing LCD Error Messages, Display Meaning Suggested solutions