Solving Problems, Paper Feeding Problems | Samsung SF-750 Series

Solving Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition	Suggested solutions

Paper is jammed during	Clear the paper jam. See page 6.3.
printing.

Paper sticks together.	• Ensure that there is not too much paper in the paper tray. The
	paper tray can hold up to 250 sheets of paper, depending on the
	thickness of your paper.
	• Make sure that you are using the correct type of paper. See “Paper
	Specifications” on page A.6.
	• Remove paper from the paper tray and flex or fan the paper.
	• Humid conditions may cause some paper to stick together.

Multiple sheets of paper	• Different types of paper may be loaded in the paper tray. Load the
do not feed.	paper of only one type, size and weight.
	• If multiple sheets have caused a paper jam, clear the paper jam.
	See page 6.3.

Paper does not feed into	• Remove any obstructions from inside the machine.
the machine.	• Paper has not been loaded correctly. Remove paper from the tray
	and reload it correctly.
	• There is too much paper in the paper tray. Remove excess paper
	from the tray.
	• The paper is too thick. Use only paper that meets the specifications
	required by the machine. See “Paper Specifications” on page A.6.

The paper keeps jamming.	• There is too much paper in the paper tray. Remove excess paper
	from the tray.
	• An incorrect type of paper is being used. Use only paper that
	meets the specifications required by the machine. See “Paper
	Specifications” on page A.6. If you are printing on special
	materials, use the manual feeder.
	• There may be debris inside the machine. Open the front cover and
	remove the debris.

Transparencies stick	Use only the transparencies specifically designed for a laser
together in the paper exit.	printer. Remove each transparency as it exits from the machine.

6.10 TROUBLESHOOTING

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Samsung SF-750 Series manual Solving Problems, Paper Feeding Problems, Condition Suggested solutions

Contents

Page Page Contents Receiving a Fax Advanced FAX Functions Troubleshooting Additional Features Important Precautions and Safety Information Laser Safety Statement Radio Frequency Emissions Ozone SafetyPower Saver Recycling Viii Canadian Radio Interference RegulationsFax Branding Ringer Equivalence Number You should also know that Declaration of Conformity European CountriesApprovals and Certifications EC Certification Replacing the Fitted Plug for UK Only Page Xii Differences Between British and American EnglishBritish English American English Setting Up the Machine System Setting Up Your Machine Telephone Line Cord UnpackingStarter Toner Cartridge Clearance Space Selecting a Location Rear View Understanding the Component LocationFront View Control Panel Functions O P Y Attaching the Document Output Support Installing the Toner Cartridge Loading Paper Paper guides to extend the paper tray Changing the Paper Size in the Paper Tray Connecting the Telephone Line To view your display text in another language, see the next Turning the Machine On Changing the Display Language Setting the Machine ID Inserting a Pause Entering Characters Using the Number KeypadKeypad Letters and Numbers Changing Numbers or Names Changing the Clock Mode Setting the Date and Time Setting the Paper Type and Size Speaker Volume Setting SoundsSpeaker, Ringer, Key Sound and Alarm Sound Toll Save Mode Using the Save ModesToner Save Mode Power Save Mode Setting Up the Fax System Option Description Available Fax Setup Options Memo Automatic Dialing Sending a FaxReceiving a Fax Making a Copy Loading a Document Preparing a Document Mode Recommended for Adjusting the Document ResolutionPress Resolution Press Start Copy/Fax Sending a Fax AutomaticallySending a Fax Manually Redialing the Last Number Automatic Redialing Confirming a Transmission Loading Paper for Receiving Faxes About the Receiving Modes Press Receive Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode Receiving Automatically in Ans/Fax Mode Receiving Faxes Using Drpd Mode Receiving Manually Using an Extension Telephone Receiving Faxes in the Memory Loading Paper for Copying Making a Copy Basic Functions Press No. of Copies Setting Copy Options Press Reduce/Enlarge Changing the Default Settings Collation Copying Setting the Time Out OptionPage Press Phone Book Speed DialingStoring a Number for Speed Dialing Group Dialing Setting a Group Dial Number Editing Group Dial Numbers Searching with a Particular First Letter Searching for a Number in the MemorySearching Sequentially through the Memory Memo Advanced FAX Functions Sending Broadcasting Faxes Sending a Delayed Fax Advanced FAX Polling a Remote Machine Advanced FAX Additional Features Using Secure Receiving Mode Printing Reports Printing a Report Using Advanced Fax SettingsChanging Setting Options Remote fax machine to which faxes are forwarded RCV Forward Advanced Fax Setting Options Each page of a received document Maintenance Clearing the Memory Cleaning the Inside Adjusting ShadingCleaning Your Machine Cleaning the Outside Cleaning the Scanning Glass Redistributing Toner Maintaining the Toner CartridgeToner Cartridge Storage Replacing the Toner Cartridge Setting the Notify Toner OptionCleaning the Drum Items Yield Average Consumables and Replacement PartsIgnoring the Toner Empty Message Replacing the ADF Rubber Pad Troubleshooting Clearing Document Jams Message Location of Jam Go to Clearing Paper JamsTray Paper Exit Area Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Manual Feeder Display Meaning Suggested solutions Clearing LCD Error Messages Load Document Display Meaning Suggested solutions Condition Suggested solutions Solving ProblemsPaper Feeding Problems Faxing Problems Copying Problems Not too thick or thin Appendix Installing an Optional Tray Specifications Installing an Optional Tray Setting the Paper Type and Size for Tray General Specifications Specifications Facsimile Specifications Copier Specifications Supported Sizes of Paper Paper Specifications OverviewSize mm/in Weight Capacity Category Specifications Guidelines for Using PaperPaper Specifications Paper Storage Environment Index Page Contact Samsung World Wide Hungary Visit us at