Getting Help, ReachingSprintCustomerService | Sanyo PRO-700 specification

Getting Help

Visit www.sprint.com

You can go online to:

⬤Access your account information.

⬤Check your minutes used (depending on your Sprint service plan).

⬤View and pay your bill.

⬤Enroll in Sprint online billing and automatic payment.

⬤Purchase accessories.

⬤Shop for the latest Sprint phones.

⬤View available Sprint service plans and options.

⬤Learn more about Sprint Power Vision and other great products like Sprint Picture Mail, games, ringers, screen savers, and more.

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

⬤Dial on your phone.

⬤Sign on to your account at www.sprint.com.

⬤Call us toll-free at 1-888-211-4727(Consumer customers) or 1-800-927-2199(Business customers).

⬤Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

8 Section 1A: Setting Up Service

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Sanyo PRO-700 manual Getting Help, ReachingSprintCustomerService

Contents

PRO-700 by Sanyo Table of Contents 2E. Controlling Your Roaming Experience 2G. Using Contacts2F. Managing History 154 133145 164 4A. Important Safety Information 3B. Sprint Power Vision4B. Manufacturer’s Warranty Page Phone Guide Want to keep track of your minutes? Your Phone’s Menu Iii MY Content Settings 6VibrateType More Vii Navigation Keys Default Settings Viii Getting Started Setting Up Service This Section Setting UpYour Phone Install the battery if necessary ActivatingYourPhone Getting StartedWith SprintServiceDeterminingIfYourPhoneIsAlreadyActivated Todetermineyouractivationstatus Toactivateyourphonefromthemainmenu Select SettingsMore…DataUpdateProfileUnlockingYourPhone Tip Setting UpYourVoicemail VoicemailPasscode Account Password VoicemailPassword Sprint Account PasswordsSprintPowerVisionPassword ReachingSprintCustomerService Getting Help Sprint411 ToaccessautomatedbillinginformationReceivingAutomatedBillingInformation TocallSprint411 SprintOperatorServices ToaccessSprintOperatorServices Using Your Phone Phone Basics Phone Basics Your Phone PhoneBasics Key Functions PhoneBasics Phone Basics Viewing the Display Screen Indicates your battery is charging in Power Off state PhoneBasics Features ofYour Phone PhoneBasics TurningYourPhoneOn TurningYour Phone On and OffTurningYourPhoneOff UsingYour Phone’s Battery and Charger BatteryCapacity InstallingtheBattery RemovingtheBattery ChargingtheBattery UsingthePhoneCharger Attachingthephonetotheholster Using the HolsterRemovingthephonefromtheholster NavigatingThrough Phone Menus SelectingMenuItems Togotothepreviousmenu DisplayingYour Phone NumberBackingUpWithinaMenu Toreturntostandbymode EnteringText Selecting aTextInputMode Phone Basics Entering Characters UsingT9TextInput AddingaWordtotheT9Database Press SettingsTextEntryT9Settings CustomizingtheT9SettingsPress SettingsTextEntryMyWords Toeditordeletethewordsyouhaveadded Entering Characters Using AlphabetMode Charactersscrollinthefollowingorder SettingTextEntry Options Entering Symbols, Smileys, Emoticons, and PresetMessagesPress SettingsTextEntry Activating GPS Navigation Using GPS NavigationToactivateGPSNavigationapplication Making and Answering Calls Making and Answering Calls Types of Calls Making and Answering CallsHoldingYour Phone Making Phone Calls Tomakeacallusingyourkeypad Toplaceacallwiththephoneclosed Dialing Options Toansweranincomingcallwiththephoneopen Answering Phone CallsToansweranincomingcallwiththephoneclosed EndingaCall AnsweringaRoamCallWithCallGuardEnabledAnswer or AnswerSpeaker to answer the call TodisplaytheMissedCallentryfromthenotificationscreen Missed Call NotificationCalling Emergency Numbers TodisplayaMissedCallentryfromstandbymode ToexitEmergencymode Enhanced911E911InformationToselectEmergencymodeoptions In-Call Options Tosaveanumberfromstandbymode End-of-Call OptionsSaving a Phone Number Select NewEntry or ExistingEntry and press Todialorsavephonenumberswithpauses Finding a Phone NumberDialing and Saving Phone NumbersWith Pauses Press Options right softkey HardPause or 2-Sec.Pause ToplaceacallusingContactsMatchAbbreviatedDialing Using Abbreviated DialingToplaceacallusingPrependAbbreviatedDialing Dialing From the Contacts List Plus + Code DialingPress Contacts Shortcut TouseOne-TouchDialingforspeeddiallocations2-9 Using Speed DialingTouseTwo-TouchDialingforspeeddiallocations10-99 Using Nextel DirectConnect AboutYourDirectConnectNumber DialingDirectConnectnumbers TotellifanumberisavalidDirectConnectnumber Making DirectConnectCalls Making and Answering DirectConnect CallsMakingaDirectConnectCallbyEnteringaNumber MakingaDirectConnectCallFromRecentHistory MakingaDirectConnectCallFromContactsPress History Answering DirectConnectCalls Using Call Alerts To sendaCallAlert ToreplytoaCallAlert ToignoreaCallAlert Setting DirectConnectPermissions Press SettingsDirectConnectPermissions Troubleshooting Tip Making Group ConnectCalls Answering Group ConnectCalls UsingTeam DC Setting Up aTeam DC Group Making aTeam DC Call Team DC Call Information JoiningorRejoiningaTeamDCCall Controlling Your Phone’s Settings YourPhone’sSettings Controlling Your Phone’s Settings Sound SettingsSettingRingerTypesforDirectConnectCalls RingerTypes SelectingRingerTypesforMessages Selecting a KeyTone Press SettingsSoundsKeytonesSelectingVibrateTypes Press SettingsSoundsVoiceGuide Setting UpVoice GuideAdjusting the Phone’sVolumeSettings Press SettingsSoundsVolume Adjusting the AlertVolume Settings AlertNotification ToactivateSilenceAll Silence AllTodeactivateSilenceAll TochangetheKeypadLightsetting Display SettingsTochangetheBacklightsetting Changing theTextGreeting Changing the Display for Incoming Calls Changing the Display ScreenAnimationChanging the Screen Saver Changing the Background Changing the ContrastChanging the Phone’s Menu Style Changing the Clock Display Press SettingsDisplayReturntoIdle Setting Return toStandbyModePress SettingsDisplayFontSize Changing theTextFontSize Sleep Mode Power Save ModeDisplayLanguage Press SettingsMore... LocationNMEAOutput Location SettingsToenableyourphone’sLocationfeature TosendtheGPSlogtootherdevices Messaging Settings SettingMessageNotification SMSTextMessages SettingMessageRemindersPress SettingsMessagingSignature AddingaCustomizedSignature SettingDraftsAlert SettingaCallbackNumberSettingDeliveryConfirmation Press SettingsMessagingDeliveryReceipt Tochangethelanguageofthepresetmessages ManagingPresetMessagesToeditordeleteapresetmessage Press SettingsMessagingPresetMessages SettinganAlertNotification SettingtheSpeakerphoneSettingtheSender’sName SMSVoice Messages SettingAutoDelete Press SettingsMessagingAuto-Delete Airplane Mode Press SettingsMore...AirplaneMode TTY UseWith SprintService ToturnTTY Modeonoroff Press SettingsMore...NavigationKeys Phone Setup OptionsNavigation KeyShortcuts Press SettingsMore...CallSetupCallAnswer Call Answer ModeMy Favorites Setting Power On to Alert Auto-Answer ModePress SettingsMore... PowerOntoAlert ToactivatetheContactsMatchfeature Setting the Side Key GuardSetting Abbreviated Dialing ToactivatethePrependfeature Toconnecttheheadset Setting HeadsetModeBrowser Settings Tosetheadsetmode EditingBookmarks Press SettingsMore...BrowserBookmarksPress SettingsMore...BrowserEditHomePage DeletingBrowserCacheFilesandCookies Setting Your Phone’s Security Setting Your Phone’s Security LockingYour Phone Accessing the Security MenuUsingYour Phone’s Lock Feature UnlockingYour Phone Changingthe Lock Code Calling in Lock ModePress SettingsMore... RestrictandLock LockingVoice Calls Restricting Calls Select RestrictIncomingCalls or OutgoingCalls Using Special Numbers Toaddorreplaceaspecialnumber Deleting Phone Content Press SettingsMore... Security and enter your lock code Resetting the Browser Resetting My Favorites ResettingYour Phone Resetting DefaultSettings Locking SprintData Services Security Featuresfor SprintPowerVisionEnabling and Disabling Data Services Todisabledataservices Controlling Your Roaming Experience RoamingonOtherDigitalNetworks Understanding RoamingRecognizingtheRoamingIconontheDisplayScreen Controlling Your Roaming Experience CheckingforVoicemailMessagesWhileRoaming 101 SettingYour Phone’s Roam Mode Press SettingsMore...RoamingSetMode ToturnCallGuardonoroff Using Call GuardPress SettingsMore...RoamingCallGuard ToplaceroamingcallswithCallGuardon ToanswerincomingroamingcallswithCallGuardon TousedataserviceswhenDataRoamGuardisactive Using Data Roam GuardPress SettingsMore...RoamingDataRoaming TosetyourDataRoamGuardnotification Managing History Managing History TodisplayyourHistory Viewing History107 HistoryIconIndication HistoryThreadTodisplayaHistorythread History Details for DirectConnectGroup Calls History DetailsHistory Details for Personal Phone or Direct ConnectCalls TodisplayHistorydetails History Menu Options TomakeaDirectConnectcallfromHistory Making a Call FromHistoryTomakeaphonecallfromHistory 111 Saving a Group ConnectFrom History Saving a Phone Number FromHistoryTosaveaContactsentryfromHistory ToprependaphonenumberfromHistory 113 Deleting History Using Contacts 115 Using Contacts About Contacts CreatingaPersonalContactsEntry Displaying the Contacts ListCreating a New Contacts Entry 117 TocreateaGroupConnectentry CreatingaGroupConnectEntryPress Contactsright softkey AddNewNewGroup FindingContactsbyVoiceDialTag Finding Contacts EntriesFindingContactsbyName 119 FindingSpeedDialNumbers Press SettingsMore...ContactsSpeedDial#’sFindingGroupEntries Tofindentriesdesignatedaspartofagroup Todisplaythedetailsscreen Displaying the Details ScreenViewingHistoryfromContacts 121 AddingaPhoneNumbertoaPersonalContactsEntry Editing a Contacts EntryAddingGroupMemberstotheGroupConnect Toassignaspeeddialnumber AssigningSpeedDialNumbersEditingaContactsEntry’sInformation ToeditapersonalContactsentry’sinformation ToeditaGroupentry SelectingaRingerTypeforaPersonalContactEntryPress OptionsEditGroup Select SelectPhoto AssigninganImagetoaContactsEntryDeletingaContactsEntry TodeleteapersonalContactsoragroupentry ToremoveagroupmemberfromaGroupConnectentry Contacts Menu DescriptionsToremoveyourselffromaTeamDCgroup 127 Using Contacts Tomakeanentrypublic SecretContacts EntriesTomakeanentrysecret 129 Todialaservicefromstandbymodeusingyourkeypad Dialing SprintServicesTodialaservicefromyourContacts CustomerService Sprint411 AccountInfo SprintOperator SprintMobile Sync PreparingYourPhoneforSprintMobileSyncService131 ActivatingandDeactivatingSprintMobileSync Setting theSprintMobileSyncAlertAccessingSprintMobileSyncOnline ViewingYourSprintMobileSyncStatus Using the Phone’s Calendar and Tools 133 Using the Phone’s Calendar and Tools UsingYour Phone’s CalendarAdding an Eventto the Calendar Press ToolsCalendar Event Alert MenuViewing a Day’s Events 135 Deleting a Day’s Events Changing the Calendar SettingsGoing to a Specified Date TousetheCalendarmenutogettoaspecifieddate Deleting All Events Adding a Call Alarm to the CalendarDeleting Old Events Todeleteeventsscheduledbeforeaspecifictimeanddate AddingTo Do ListItems Adding aTo Do ListItem to the Schedule 139 UsingtheAlarmClock UsingYour Phone’sToolsPress ToolsAlarmClock Tousethestopwatch UsingtheCountdownTimerUsingtheStopwatch 141 Todisplaythestopwatchoptions UsingtheCalculatorUsingtheWorldClock Toviewthetimeindifferentlocations FindingIconDefinitions Personal Information ManagementDisplayingYourUserAddress DisplayingVersionInformation Press SettingsPhoneInfoMyAccount DisplayingMyAccountInformation Using Your Phone’s Voice Services 145 Using Your Phone’s Voice Services UsingVoice-Activated DialingMaking a Call UsingVoice-Activated Dialing ProgrammingVoice DialTags Deleting AllVoice DialTags ReviewingVoice DialTags147 Toendtherecordingofyourmemo ManagingVoice MemosRecording Voice Memos Torecordaconversationduringaphonecall To display the voice memo option SettingtheRecordingGuardVoice Memo Options Press ToolsVoiceMemoList SettingtheAudioQuality SettingtheRecordingModePress ToolsVoiceMemo ActivatingScreenCall Setting Up Screen CallSelectinganAnnouncementforScreenCall RecordingYourNameforaPrerecordedAnnouncement RecordingaCustomizedAnnouncement DeletinganAnnouncement ReviewinganAnnouncement153 Using Bluetooth Using Bluetooth ToturnBluetoothon Turning Bluetooth On and OffBluetoothStatusIndicators ToturnBluetoothoff ToaccesstheBluetoothSettingsmenu Using the Bluetooth Settings MenuPress SettingsBluetooth Bluetooth Profiles 157 Using Bluetooth PairedDevices Pairing Bluetooth DevicesWaitingforRequest Using theTrusted Devices Options Tousethetrusteddevicesoptions Press ToolsBluetooth Sending Data via BluetoothTosenddataviaBluetooth 161 ToprintdataviaBluetooth Printing Data via BluetoothSelect HandsetDefault or PrinterDefault and press Sprint Service Features Sprint Service Features Basics Sprint Service Features The Basics Setting UpYourVoicemail UsingVoicemail165 To call your voicemail Voicemail NotificationNewVoicemail Message Alerts Todisplayyour Missed Log RetrievingYourVoicemail Messages UsingOne-TouchMessageAccessUsingAnotherPhonetoAccessMessages 167 Voicemail Options UsingExpertModeVoicemailKeyGuide Voicemail-to-VoicemailMessage SettingUpGroupDistributionListsSprintCallback 169 Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest Voicemail Menu Key Press MessagingVoicemailResetIndicatorClearing the Message Icon ExtendedAbsenceGreeting Sprint Service Features The Basics Composing SMSTextMessages Using SMSTextMessaging173 ToreadanSMSTextmessage Accessing SMSTextMessagesToreplytoanSMSTextmessage Tosendpresetmessages Using PresetMessages175 Composing SMSVoice Messages Using SMSVoice MessagingPlaying an SMSVoice Message Press MessagingVoiceSMS Accessing SMSVoice Messages Sending SMSVoice Messages to Group Members Responding to CallWaiting Using Caller IDToswitchbacktothefirstcaller Torespondtoanincomingcallwhileyou’reonacall Select Contacts, RecentHistory, or EnterPhone# and press Making aThree-Way Call179 ToactivateCallForwarding Using Call ForwardingTodeactivateCallForwarding Sprint Power Vision 181 SprintPowerVision Applications Sprint Power Vision FindingYourUserName Your User Name183 UpdatingYourUserName Sprint Power Vision HomeLaunching a Data Connection Tolaunchadataconnection Net Guard TochangeyourNetGuardsettingsPress SettingsMore...DataNetGuard 185 Data Connection Status and Indicators Softkeys Navigating theWebScrolling GoingBack SelectingGoingHome MessageTypes Accessing MessagingUsing SprintMail 189 Viewing SprintPicture Mail SendingSprintMail ToviewSprintPictureMailmessagesfromthemainmenu AccessingAdditionalEmailProviders191 AccessingSprintInstantMessaging AccessingWirelessChatrooms To access the download menus from the Web browser AccessingtheDownloadMenusPress MyContent 193 DownloadinganItem SelectinganItemtoDownloadTodownloadaselecteditem TodownloadpurchasedcontentfromMyContentManager UsingMyContentManagerToaccessMyContentManager 195 UsingApplicationManager Press MyContentApplicationMgr Shortcut Exploring theWeb Using the Browser Menu197 OpeningtheBrowserMenu Toopenthebrowsermenu Select ViewBookmarks AccessingaBookmarkCreatingaBookmark 199 ReloadingaWebPage DeletingaBookmarkGoingtoaSpecificWebsite Select GotoURL Select More...RestartBrowser SprintPowerVision FAQsRestartingtheWebBrowser HowdoIsigninforthefirsttime? Whenismydataconnectionactive? CanIsignoutofdataservices?Whenismydataconnectiondormant? Safety and Warranty Information Important Safety Information Important Safety Information Important SafetyInformation General Precautions205 FollowingSafetyGuidelines Maintaining Safe Use of and Access to Your PhoneUsingYourPhoneWhileDriving UsingYourPhoneNearOtherElectronicDevices TurningOffYourPhoneinDangerousAreas RestrictingChildren’sAccesstoYourPhoneTurningOffYourPhoneBeforeFlying 207 UsingYour PhoneWith a Hearing Aid Device Has an M4 and a T4 rating Getting the Best Hearing DeviceExperience WithYour Phone 209 Caring for the Battery ProtectingYourBattery Radio Frequency RF Energy 211 SpecificAbsorptionRatesSARforWirelessPhones FCCRadioFrequencyEmission FCCNotice 213 Owner’s Record Phone Guide Proprietary Notice Manufacturer’sWarranty Warranty 215 Manufacturer’sLimitedWarranty Manufacturer’sWarrantyWarranty Warranty 217 Copyright2008 InnoPath Software. All rights reserved Index Index Index MakingCall 61 RemovingYourself from