Manuals / Sharp / Computer Equipment / Printer

Sharp 450LP, 4500 Troubleshooting, If Your E-Mail Is Returned, If A Transmission Error Occurs

Models: 350LP 3551 4551 450LP 3500 350M 3501 4501 450M 4500

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TROUBLESHOOTING

IF YOUR E-MAIL IS RETURNED

If a Scan to E-mail or Internet-Fax is not successfully transmitted, an e-mail informing you of this fact is sent to the sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and then repeat the transmission.

IF A TRANSMISSION ERROR OCCURS

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error code will appear in the touch panel on the machine.

■ Error Code Table

Error Code	Description of the Error
CE-01	The optional network interface card (Print Server Card) is not installed or is out of order.

CE-02	Cannot find the specified mail server or FTP server.

CE-03	The server was down during the scanning of the original.

CE-04	An invalid account name or password for the FTP server has been entered.

CE-05	An invalid directory of the FTP server has been entered.

CE-00	An error other than the above has occurred.

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Sharp 450LP, 4500, 450M, 4501 Troubleshooting, If Your E-Mail Is Returned, If A Transmission Error Occurs, Error Code Table

Contents

Operation Manual for network scanner LASER PRINTERPage TABLE OF CONTENTS INTRODUCTIONABOUT THE WEB PAGE SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURESETTING PASSWORDS Web PageSETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE BASIC SETTINGS FOR NETWORK SCANNINGE-mail Server and DNS Server Settings Network Scanning Setting screenStoring destinations for Scan to FTP SETTING UP DESTINATION INFORMATIONStoring destinations for Scan to E-mail and Internet-Fax Storing destinations for Scan to DesktopSTORING A CUSTOM DIRECTORY Items common to all transmission methods when storing destinationsSTORING SENDER INFORMATION Full Name, Display NameMessage display Condition setting screenRESOLUTION key page ADDRESS DIRECTORY key pageCONDITION SETTINGS key CONDITION SETTING SCREEN OF SCANNER MODEDisplay switching keys Address directory screen alphabetically orderedSENDING AN IMAGE 5 If needed, adjust the exposure setting. Refer to page4 If needed, adjust the resolution setting. Refer to page BASIC TRANSMISSION METHOD9 Touch the ADDRESS DIRECTORY key SENDING AN IMAGE Using the document glass 11Press the START keyUsing the auto document feeder 11Press the START key 10Touch the one-touch key for the desired destinationTouch the E-MAIL ADDRESS key SENDING AN IMAGEPerform steps 1 through 8 of Basic transmission method pages 8 to 6 Touch the outer OK key4 Touch the OK key SCANNING AND TRANSMITTING A TWO-SIDED ORIGINAL2 Touch the ORIGINAL key 5 Continue from step 4 of Basic transmission method pages 8 to3 Touch the STAMP key original size, resolution, and exposureReplacing the verification stamp cartridge 6 Begin scanning1 Touch the ORIGINAL key SCANNING SETTINGSMANUALLY SETTING THE SCANNING SIZE 2 Touch the MANUAL keyResolution settings SELECTING THE RESOLUTIONChange the resolution SCANNING SETTINGS ORIGINAL SIZE, RESOLUTION, AND EXPOSUREChange the exposure Exposure settingsSELECTING THE EXPOSURE 1 Touch the EXPOSURE keyPRIORITYTRANSMISSION OF A STORED JOB CANCELING AN E-MAIL/FTP TRANSMISSION3 Touch the job key of the transmission job you wish to cancel 1 Press the JOB STATUS key 2 Touch the E-MAIL/FTP key6 Touch the NAME key 1 Press the CUSTOM SETTINGS keySTORING, EDITING, AND CLEARING FROM THE TOUCH PANEL 2 Touch the ADDRESS CONTROL key11Touch an index key STORING, EDITING, AND CLEARING FROM THE TOUCH PANEL10Touch the INDEX key 12Touch the OK key 13Touch the ADDRESS key2 Touch the AMEND/DELETE key When you have finished editing or deleting, touch the EXIT keyEDITING AND DELETING ONE-TOUCH KEYS 3 Touchdelete. the one-touch key you wish to edit orDIRECT ADDRESS key refer to steps 1 to 3 on page 9 Touch the EXIT key when you have finished programming the group keyPROGRAMMING A GROUP KEY 2 Touch the GROUP keyTo edit a group key, follow steps 4 and EDITING AND DELETING GROUP KEYS3 Touch the group key you wish to edit or delete To delete a group key, follow steps 6 andsteps 1 and 2 on page 2 Touch the E-MAIL SENDER key EDITING AND DELETING SENDER INFORMATION4 Touch the SENDER NAME key 3 Touch the STORE keyPRINTING PROGRAMMED INFORMATION When finished, touch the OK keySTORING A GROUP INDEX 2 Touch the CUSTOM INDEX keyError Code Table TROUBLESHOOTINGIF A TRANSMISSION ERROR OCCURS Error CodeOperation settings USING THE KEY OPERATOR PROGRAMSImage send settings Scan to E-mail initial status settingsDefault display setting SETTING PROGRAMSOperation settings The number of direct address keys displayed settingDefault sender set PRINTING OUT SETTINGSScan to E-mail initial status settings Initial file format settingSPECIFICATIONS Page Operation manual for network scanner SHARP CORPORATIONSHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey

TROUBLESHOOTING

IF YOUR E-MAIL IS RETURNED

IF A TRANSMISSION ERROR OCCURS

■ Error Code Table

Error Code

Description of the Error