Problems and Solutions
General problems
Problem |
| Solution |
|
|
|
Information cannot be | • | Make sure the fax is plugged in and the imaging |
programmed in the fax. |
| film and paper have been loaded. (Programming is |
|
| not possible if the imaging film and printing paper |
|
| have not been loaded.) See Loading the Imaging |
|
| Film and Loading Printing Paper in Chapter 1. |
|
|
|
Nothing appears in the | • | Make sure the power cord is properly plugged into |
display. |
| a power outlet. |
| • Connect another electrical appliance to the outlet to | |
|
| see if it has power. |
|
|
|
The machine does not | • | If a beep sound is not made when you press the |
respond when you press |
| keys, unplug the power cord and then plug it in |
any of its keys. |
| again several seconds later. |
|
|
|
Automatic document | • | Check the size and weight of the document (see |
feeding does not work for |
| Transmittable Documents on page 50). |
transmission or copying. |
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|
|
|
|
Voice calls taken on an | • | The fax may interrupt during a voice call if the |
extension phone are |
| reception mode is set to A.M. To prevent |
interrupted by the fax. |
| interruption on a tone dial extension phone, press |
|
| any three keys on the extension phone after |
|
| answering. (Note: Do not enter the code to activate |
|
| fax reception.) |
|
|
|
No reception occurs when | • | Make sure you have not run out of paper. |
polling is attempted. |
|
|
| • | Make sure the transmitting machine is set to |
|
| answer automatically. |
| • | If the transmitting machine has polling security, |
|
| make sure that your fax number has been entered |
|
| both in your machine and in the transmitting |
|
| machine. |
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