Problems and Solutions
Reception and copying problems
Problem |
| Solution |
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The fax machine doesn't | • | Make sure that the reception mode is set to FAX. If |
receive documents |
| you subscribe to a distinctive ring service, make |
automatically. |
| sure that the Distinctive Ring function is set to the |
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| correct ring pattern. If you do not subscribe to a |
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| distinctive ring service, make sure that Distinctive |
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| Ring is set to OFF SETTING. (See Distinctive Ring |
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| on page 99.) |
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The power is on, but no | • | Make sure that the telephone line cord is plugged |
reception takes place. |
| into the TEL. LINE jack, and not the TEL. SET jack. |
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The printing paper comes | • | Make sure that the document is loaded properly in |
out blank when you try to |
| the feeder of the transmitting machine. Make a |
receive a document. |
| copy or print a report to confirm the printing ability |
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| of your machine. |
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General print quality is | • | It is important to select a paper that is appropriate |
poor. |
| for the thermal transfer printer in your fax. We |
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| recommend using laser quality paper that has a |
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| very smooth finish. Copier paper will work, but it |
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| sometimes tends to yield a lighter print quality. |
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The received document is | • | Ask the other party to send higher contrast |
faint. |
| documents. If the contrast is still too low, your fax |
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| machine may need service. Make a copy or print a |
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| report to check your machine’s printing ability. |
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Received images are | • | Noise on the telephone line may cause distortion. |
distorted. |
| Have the other party try sending the document |
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| again. |
| • | The print head may be dirty. See Print head on |
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| page 126. |
| • | Make a copy or print a report on your fax machine. |
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| If the copy or report is also distorted, your fax |
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| machine may need service. |
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