General problems, Problems and Solutions, Trouble | Sharp UX-460

Problems and Solutions

General problems

	Problem	Check and remedy

		∙ Make sure the fax is plugged in and the imaging
	Information cannot be	film and paper have been loaded. (Programming
	Information cannot be	is not possible if the imaging film and printing
	programmed in the fax.	paper have not been loaded.) See Loading the
		Imaging Film and Loading Printing Paper in
		Chapter 1.

	Nothing appears in the	∙ Make sure the power cord is properly plugged
	display.	into a power outlet.
		∙ Connect another electrical appliance to the
		outlet to see if it has power.

	The machine does not	∙ If a beep sound is not made when you press the
	respond when you press	keys, unplug the power cord and then plug it
	any of its keys.	back in several seconds later.

	Automatic document	∙ Check the size and weight of the document (see
	feeding does not work for	Transmittable Documents in Chapter 2).
	transmission or copying.

		∙ The fax may interrupt during a voice call if the
	Voice calls taken on an	reception mode is set to TAD To prevent
	Voice calls taken on an	interruption on a touch-tone extension phone,
	extension phone are	interruption on a touch-tone extension phone,
	extension phone are	press any three keys on the extension phone
	interrupted by the fax.	press any three keys on the extension phone
	interrupted by the fax.	after answering. (Note: Do not enter the code to
		after answering. (Note: Do not enter the code to
		activate fax reception.)

	No reception occurs when	∙ Make sure you have not run out of paper.
	polling is attempted.
		∙ Make sure the transmitting machine is in
		automatic reception mode.
		∙ If the transmitting machine has polling security,
		make sure that your fax number has been
		entered both in your machine and in the
		transmitting machine.

11.Trouble-	shooting

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Sharp UX-460 General problems, Problems and Solutions, Check and remedy, Imaging Film and Loading Printing Paper in

Contents

UX-460 1. Installation 2. Using the Answering Machine 3. Sending Documents7. Special Functions 8. Option Settings 9. Printing Reports and Lists 10. Maintenance 11. Troubleshooting ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF FOR YOUR RECORDS Vertical IntroductionReplacement roll Horizontal Manual feeding Automatic feeding Important safety information ∙ Use caution when installing or modifying telephone lines Sending Documents Table of ContentsInstallation Using the Answering Machine Special Functions Chapter Unpacking ChecklistInstallation 1. Installation 3 REPEAT key A Look at the Operation Panel1 SPEED DIAL key 2 REDIAL key 6 RECEPTION MODE key 19 COPY/HELP key 16 DELETE key17 STOP key 18 START/MEMORY key Connections Points to keep in mind when setting upAbout condensation Connect the handset as shown and place it on the handset rest Handset Plug the power cord into a 120 V, 60 Hz, grounded 3-prong AC outlet Power cord Option Settings Telephone line cordComments Trays Extension phone optional 1 Remove the seal covering the TEL. SET jack2 Connect the extension phone line to the TEL. SET jack Loading the Imaging Film DO NOT DISCARD THE FOUR GREEN GEARS If you are installing the imaging film for the first time, go to Step4 Remove the used film from the cartridge 5 Remove the four green gears from the used film 6 Remove the new roll of imaging film from its packaging 8 Insert the large gear into the large holder on the imaging film cartridge make sure it clicks into place, and then insert the small gear on the other end of the spool into its holder When to replace the imaging film Loading Printing Paper LETTER LEGAL 1 or 1 or # key Entering Your Name and Fax Number3 key FUNCTION key Example 7 Press the START/MEMORY key to save your name in memory Setting the Date and Time Setting the Date and Time START/MEMORY Daylight Saving Time 1 or Selecting the Reception Mode Setting the reception modeTAD mode DOWN key UP key Volume AdjustmentVolume Adjustment Speaker Ringer 1 Lift the handset 2 Press the UP or DOWN key Using the Answering MachineRecording an Outgoing Message and then replace the handset Recording an Outgoing MessageGENERAL TRANSFER To listen to or erase an outgoing message Activating the answering machine Operating the Answering Machine Listening to received messages Using the REC/MEMO key Erasing received messages∙ Erasing all messages To erase all Date and time of ICMs Optional Answering Machine Settings Setting ICM time1 Press these keys Fax reception on TAD failure Calling Party Control detection 1 or OGM only mode Programming the transfer number Transfer Function Recording the transfer message Turning the Transfer function on and off Programming the override code Override Ringing Overriding the answering machine Remote code number Remote Operations Toll Saver operations Retrieving your messages ∙ Erase all messages To erase all of ∙ Play new messages To listen toonly your new messages, first stop ∙ Erase a message To erase the messages again, press 7 and # ∙ Repeat playback To listen to your Other remote operations Changing the fax reception modeRecording a new outgoing message Changing the transfer telephone number Turning the Transfer function on or off Recording a Memo Recording a new transfer message To turn off OGM only mode, press 1, 2, and # Minimum size Minimum weight Chapter 3 SendingDocumentsTransmittable Documents Size and weight Other restrictions 5 mm4 mm 4 mm 5 mm Loading the Document it clicks into place Removing a document from the feeder2 Remove the document 3 Close the operation panel, making sure Resolution and Contrast Resolution settingsContrast settings 1 Load the documents Sending a Fax by Normal Dialing Beep Using the REDIAL key Sending a Fax by Automatic Dialing SPEED DIAL key SPEED DIAL keyRapid keys Storing fax and telephone numbers for Automatic Dialing Step 3 or Storing area codes and access codes A lithium battery keeps automatic dialing numbers in memory Clearing numbersMaking changes desired Rapid Key Dialing START/MEMORY Speed Dialing 2 Enter the number of the receiving of the digits to access a specialservice or an outside line, press the Direct Keypad Dialing HOLD SEARCH Using the HOLD/SEARCH key Automatic redialing made Receiving Documents Using FAX Mode Answering with the fax’s handset Using TEL Mode Answering with an extension phone 1 or 2 in 1 Print Reception Ratio STOP Substitute Reception to Memory COPY/HELP Making Copies 3 Press 1 MULTI COPY if you do not YES NO Copy Cut-off Making Telephone Calls Chain Dialing RedialMaking Telephone Calls Hold Special Functions Caller ID1 or How Caller ID operates CLEARExample SEARCH Display messagesViewing the Caller ID list HOLD Priority Call To delete calls from the Caller ID list Blocking voice calls Distinctive Ring TEL FAX 1 RING PATTERN 1 Two short rings Broadcasting 5 Press the START/MEMORY key. Transmission will begin Cover Sheet Selecting a header message optional 2 IMPORTANT 3 Select a message by entering a numberfrom 1 to 1 URGENT Batch Page Numbering ∙ If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key Blocking Reception of Unwanted Faxes 5 5 1 2 3 Sending Documents From Memory If the memory becomes full full number Requesting transmission Polling Requesting a Fax Transmission 1 or Being polled polling standbyPolling security Step 4 or Storing and clearing fax numbers for polling permission Setting a timer operation Timer Operations RESOLUTION To cancel an operation Setting 1 FINE RESOLUTION PRIORITY Chapter 8 OptionSettings Setting 2 NUMBER OF RINGS TO ANSWER Setting 3 RECALL INTERVALSetting 4 RECALL TIMES Setting 5 TEL/FAX REMOTE NUMBER Setting 6 REMOTE RECEPTION SELECTFUNCTION Setting 8 DIAL MODE Setting 7 TRANSACTION REPORT PRINT SELECT Setting 9 DISTINCTIVE RING Setting 10 FAX SIGNAL RECEIVESetting 11 JUNK NUMBER CHECK Setting 13 CALLER ID Setting 12 POLLING Setting 14 AUTO COVER SHEET Setting 15 ACTIVITY REPORT AUTO PRINT OUTAUTO PRINT OUT Printing Reports and Lists Printing a listActivity Report Explanation of headings Printing Reports and Lists Timer List This list shows the timer operations that are currently setTelephone Number List Passcode List Option Setting ListThis list shows the current status of the option settings Caller ID List Anti Junk Number List Message List TAD Program List Transaction Report Print Setup List 10. Mainenance MaintenanceFax print head Chapter10 Maintenance 5 Wipe the print head and roller with denatured alcoholRoller Print head 6 Place the imaging film cartridge back in the print compartment Scanning glass and rollers The housing Problem Chapter11 TroubleshootingProblems and Solutions Line error TEL. SET jack Dialing and transmission problemsProblems and Solutions SPEAKER key TEL. LINE jack, and not the TEL. SET jack Reception and copying problems The quality of copies is poor General problems Imaging Film and Loading Printing Paper inTransmittable Documents in Chapter Messages and Signals Display Messagessection, Clearing Paper Jams see Substitue Reception to Memory in Chapter 3. If Sending Documents from Memory in ChapterPrinting Paper in Chapter Fax by Automatic Dialing in Chapter Audible signalsSee Using the HOLD/SEARCH key in Sending a Redialing in Sending a Fax by Automatic Dialing in Clearing a jammed document Clearing Paper Jams Clearing jammed printing paper 4 Close the print compartment cover press down on both sides to make sure it clicks into place, and then close the operation panel Part distribution centers Ordering parts FCC Regulatory Information Section 2. Supplier’s Name and Address SHARPMATERIAL SAFETY DATA SHEET Section 1. Product Identification Section 7. Fire and Explosion Data Section 6. Physical Chemical CharacteristicsSection 9. Precautions for Safe Handling and Use Date Issued Dec.22,1998 MSDS No. B-1006 Index Index Timer List, 120 Timer operations, 109 Transaction Report Volume keys, 9TEL. LINE jack, 14 TEL. SET jack Remote Operation Guide REMOTE OPERATION CARD ∙ TRANSFER FUNCTION REMOTE COMMANDS∙ PLAYBACK ∙ FAX RECEPTION MODES SHARP ELECTRONICS CORPORATION LIMITED WARRANTY SHARP CORPORATION Sharp Plaza, Mahwah, New JerseySHARP ELECTRONICS CORPORATION