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Administration

Troubleshooting: Lost Password

3.15Troubleshooting: Lost Password

If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset:

1.On the phone, press the v key to activate the administration menu (the v key toggles be- tween the user’s configuration menu and the administration menu).

2.Press the number keys 2-8-9 simultaneously. The factory reset menu opens.

3.In the input field, enter the special password for factory reset: "124816".

4.Confirm by pressing i.

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HiPath 8000 - OpenStage Family, Administration Manual