Further Support
Automation and Drives, Service & Support
Service & Support from A&D is available round the clock worldwide.
The languages spoken are German and English.
French, Italian, and Spanish are also spoken on the authorization hotline.
Johnson City
Nuremberg |
Singapore |
Service & Support
Technical Support | Authorization Hotline | ||
Europe and Africa (Nuremberg) | Europe and Africa (Nuremberg) | ||
Mo. to Fr. 7:00 to 17:00 (local time, GMT +1) | Mo. to Fr. 7:00 to 17:00 (local time, GMT +1) | ||
Phone: | +49 - (0) 180 - 5050 - 222 | Phone: | +49 - (0) 911 - 895 - 7200 |
Fax: | +49 - (0) 180 - 5050 - 223 | Fax: | +49 - (0) 911 - 895 - 7201 |
techsupport@ad.siemens.de | authorization@nbgm.siemens.de |
America (Johnson City) | |
Mo. to Fr. 8:00 to 19:00 (local time, GMT | |
Phone: | +1 - (0) 423 - 262 - 2522 |
Fax: | +1 - (0) 423 - 262 - 2231 |
simatic.hotline@sea.siemens.com | |
Asia and Australia (Singapore) | |
Mo. to Fr. 8:30 to 17:30 (local time, GMT +8) | |
Phone: | +65 - (0) 740 - 7000 |
Fax: | +65 - (0) 740 - 7001 |
simatic.hotline@sae.siemens.com.sg |
SIMATIC Premium Hotline
Worldwide (Nuremberg) | Fast callback, | |
Workdays |
| |
0:00 to 24:00 (local time, GMT +1) | (charged, only with SIMATIC Card) | |
Phone: | +49 - (0) 911 - 895 - 7777 |
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Fax: | +49 - (0) 911 - 895 - 7001 |
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techsupport@ad.siemens.de |
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90 | Industrial Ethernet |