Silex technology PRICOM SX-300U guide

Users Manual SX

SOLUTION

If this situation continues, initialize PRICOM to factory default and retry the configuration corresponding to your network environment.

-For initializing PRICOM to factory default, refer to chapter 2.

NOTE

Unable to print self-diagnostic report

CHECK1

Make sure that the printer is ready for printing. (Online, Interface type etc.)

CHECK2

Check the printer data receive lamp.

If it is lighting, take the printer off-line and press the eject button.

CHECK3

Verify that the printer has a built in font.

Self-diagnostic report is NG

CHECK

Check if the following applies before turning on PRICOM or printer.

-Check the proper connection between PRICOM and printer when you find NG in ROM or RAM.

-If you find NG in EEPROM check, then you may have improper connection between PRICOM and printer or improper Dip switch settings.

-If you find NG in NIC check, check the proper connection of the network cable.


FAQ	10-3

Image 164

Silex technology PRICOM SX-300U Unable to print self-diagnostic report, Verify that the printer has a built in font

Contents

WA00970XX 200404 Prepare Items How to Connect Pricom to a Printer Index For Windows 95/98/Me User Using Pricom in Windows EnvironmentConfiguring Printer Driver Using Pricom in UNIX/Linux Environment Configuring IP Address by RarpUsing Pricom in Solaris Environment Printing Using FTP Checking the status Using NDS Mode Printing Mode Print Server Mode Remote Printer ModeMac OS 8/9 Mac OS Configuring Pricom via Web Browser Display Pricom Webpage Using Pricom via NDS modeDisplaying the webpage from AdminManager Printer Status System Status Display Pricom Monitor SX Full Mode Options SettingQuestion during Initial Installation Question while Printing Question regarding Windows NetBEUI/NetBIOS over TCP/IP Questions regarding UNIX/Linux 10-810-9 Question regarding Macintosh User Registration Introduction About this Manual About the notation Safety Instructions Examples Introduction Introduction Introduction Introduction Package Contents About This Product Operating Environment About Pricom SX-300USupported Protocols Others Network InterfacePrinter Interface This section explains the names of parts and their functions TIP Setup About User Software SXReadMe Manual Quick Setup recommended for initial installation Advanced SetupOption Only for Pricom supporting the enhanced features JC-Print2002 This chapter explains how to install Pricom for printing Prepare Items Chapter Print Using TCP/IP Following indicates how to print using TCP/IP protocol Quick Setup loads Click Next Quick SetupClick Quick Setup When you have Dhcp server in your environment Assign an IP addressObtain an IP address from Dhcp server automatically Click Get IP Address Automatically When you do not have Dhcp server in your environment Click Execute Setup is complete Click Yes Click Finish Click Setup, then JC-Print2002 Install JC-Print2002Install JC-Print2002 Insert the CD into the CD-ROM drive Click Reference to specify the destination directory Click Finish Adding Printer Port Adding JC-Print2002 LPR Port Verify the configuration Select IPP Internet Printing Protocol Select Print with IPP Internet Printing Protocol Click Finish Select Raw mode Select Print with Raw mode TCP/IP Click Finish This section explains how to configure printer driver Select Properties Select Details Select Sool Settings Select Disable bidirectional support for this printer Click OK Configuration is complete Click Apply Select Ports For Windows NT 4.0/2000/XP/Server 2003 UserSelect Properties Configuration is complete Click Apply Configure bidirectionalCheck off Enable bidirectional support Print Using Generic Function of Windows Select My ComputerClick Next Add Printer Click Add Port Click Next Select Shared or Not shared Click Next Select if you want test print Select Yes Select the printer to be configured Select Local printer attached to thisComputer and remove the check from Automatically detect Select the printer port Check Create a new port and select Standard TCP/IP Port Verify the printer driver Click Finish Automatically detect and install Check Create a new port and select Standard TCP/IP Port Click OK, the screen 6 will be displayed, then click Next LPR Mode Select LPR Type in lp and check LPR Byte Counting Enabled Select Do not share this printer or Shared as Click Finish If you use Windows 2000, select Network Printer Type in Pricom IP address Click Finish Print Using NetBEUI, NetBIOS over TCP/IP Double-click Network icon Double-click Network NetBIOS over TCP/IP For Windows NT 4.0 User NetBEUIVerify NetBEUI is added to Protocol Verify TCP/IP is added to Protocol Verify Microsoft Network Sharing Services is added Net BeuiVerify NetBEUI protocol is added Verify that Microsoft Network Client is added For Windows XP/Server 2003 User TIP Whole Network About NetBEUI, NetBIOS over TCP/IP Using Pricom in Windows Environment Using Pricom in UNIX/Linux Environment Configuring IP Address by Bootp Add following configuration to /etc/bootptabAdd following configuration to /etc/inetd.conf Reboot inetd Reboot Rarpd If you get reply from PRICOM, configuration is complete Configuring IP Address by ARPCommand Ping Register Pricom host name and IP address to /etc/hosts file Configuring Host FileLog in to UNIX/Linux machine by root Printing by LPD Create Printer Queue Cancel the print request Check the printer status Solaris Prepare the print queue Print using lp command # lp -d pboxlp Print file name Orplp -ocmrcmodel -osmrsmodel -ob3 -v/dev/null Prepare for printing Setnetlp utility is available for HP-UX, ver .10 or below Using Pricom in UNIX/Linux Environment Select LIPS4 LIPS3 when using Canon LBP series Using Pricom in UNIX/Linux Environment Execute test print to verify the proper printing operation Character code Using Pricom in AIX 4.x.x Environment Print using command lp # lp -d pboxlp print file name Using Pricom in BSD Unix Environment Start printing Using Pricom in Linux Environment Pricom Using Print Queue Creation Tool of Red Hat Linux Click New in the printconf.gui screen Using the Print Queue Creation Tool of Turbo Linux Printing Using FTP Log in to Pricom Using cd command to move to destination directoryPrinting Changing transfer mode Use quit command to log out from Pricom To display the printer status directory name lp Using Pricom in NetWare Preparation for printing in NetWare environment Printing in NetWare Environment Verifying NetWare Environment Select Quick Setup Using Bindery ModeConfiguration Using Quick Setup Using Pricom in NetWare Assign the optional IP address Click Next When you do not have a Dhcp server in your environmentSelect Get IP address automatically Select Bindery mode Click Next Select the file server to create a print queue Type the print queue name 10A Select printing mode. NetWare 3 or below10B.Type print queue name. NetWare 4 or above Setup is complete Select No Select Add Port Select Network and Click Browse Using Pricom in NetWare Configure Using Quick Setup Using Pricom in NetWare Assign the IP address Click Next When you do not Dhcp server in your environmentObtain an IP address from a Dhcp server automatically Select NDS mode Using Pricom in NetWare Configuration is complete Select No 10B. Select the print server Configuring Printer Port Using Pricom in NetWare Printing Mode When PSERVER.EXE One PC functions as a print server When PSERVER.NLM NetWare server functions as a print server Macintosh Environment This section explains how to use setup and AppleTalk Setup and PrintingSetup AppleTalk Service Printing Enable the Apple Talk Service Click Apple menu System environmental Click Finder Application Utilities Print Click Apple menu -Control panel and choose TCP/IPMacTCP Setup the TCP/IP MacTCP ProtocolConfigure the TCP/IPMac TCP Protocol Download it from the Apple webpage and install Click Yes, if you agree to the license agreement Page Printing Using Rendezvous Macintosh Environment Functions for Configuration Configuration by Using AdminManager Click Advanced Setup Installation confirmation screen will be displayed Functions for Configuration Pricom AdminManager Menu Structure Printer Status Configuration Parameters List R v e r C o n f i g u r a t i o n i n t h e Configuring Pricom Using AdminManagerAdminManager menu bar Using Pricom with Bindery Connection Creating NetWare QueueCreate NetWare queue Click Create NetWare queue Select Bindary Mode Functions for Configuration Click Execute Using Pricom via bindery mode Configuring print port Functions for Configuration Configure NetWare Click Next Select NetWare server operation mode Functions for Configuration Click Execute Using Pricom via NDS connection Configuring print port Functions for Configuration Configuring Pricom via Web Browser Displaying the webpage from Web browser Configuration via the Webpage Structure of Pricom webpage menu Configuring Pricom using Telnet About Pricom Monitor SX Starting Pricom Monitor SX You can select which character to be used from four choices Description Printer Status Information Menu Description Monitor status only when printing Status MonitorAlways monitor status Do not monitor status Icon after recovering from popup condition Available eventsSelected events Always display in front Display in full mode Display in character modeDisplay balloon when status change occurred Select character Make sure to verify the listed items to identify the problem Main menu does not start even after inserting the CD-ROM CHECK1 Verify that the printer has a built in font Communication error occurs while configuring IP address Print job is not printed Windows, NetWare, Unix When there is no reply to Ping Dial-up connection box appears when printing job is executed Error message appears when printing with NetBEUI Questions regarding UNIX/Linux Question regarding NetWare Pricom can not establish the connection with NetWare 10-10 Pricom is not recognized by chooser Make sure that Apple Talk in Chooser is Active 10-12 Configuration can not be changed by Pricom web What are the default user name and password?User name is root, and password is nothingBlank Server for your LAN Appendix Enhanced Function IP Filtering Function Allow Mode Deny Mode Internet POP Server Send to E-mail Print Out Mail Application Configuration Settings General Setup TCP/IP Setup Explanation Factory Default TCP/IP Netware Setup Tab Explanation Factory Default Apple Talk Setup Enable NetBEUI/NetBIOS Setup Tab Explanation Factory Smnp Setup Snmp POP Setup Mail Receive function will not be available Smtp Setup Tab Printer Port Setup User Registration