Cyber-shot User Guide
Before Use
Shooting
Viewing
Using MENU items (Shooting)
Using MENU items (Viewing)
Changing settings
Viewing images on a TV
Using with your computer
Printing Troubleshooting Precautions/About this camera
Contents list
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Top page > Troubleshooting > Troubleshooting > Shooting still images/movies
Shooting still images/movies
Cannot record images.
Check the free capacity of the memory card. If it is full, do one of the following: Delete unnecessary images. [Details] [Details]
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards:
“Memory Stick PRO Duo” (Mark2) media, “Memory Stick
SD memory card, SDHC memory card, SDXC memory card, microSD memory card, microSDHC memory card or microSDXC memory card (Class 4 or faster)
The lens cap is attached. Remove the lens cap before shooting.
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
Anti-blur function does not work.
The
Shoot after pressing the shutter button halfway down. 
When shooting still images, hold the camera steady.
Recording takes a long time.
The noise reduction function is turned on. This is not a malfunction. [Details] [Details]
You are shooting in RAW mode. Since RAW data files are large, RAW mode shooting may take time. 
The Auto HDR is processing an image. [Details]
The image is out of focus.
The subject is too close. Check the position of the macro switching ring and the distance from the subject. The shortest shooting distance from the image sensor to the subject differs depending on the position of the macro switching ring.
“0,3m-
”:
The macro switching index is between 
”
Zoom does not work.
You cannot use zoom functions in the following situations:
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