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Troubleshooting

Mouse

What should I do if the computer doesn't recognize the mouse?

Make sure the mouse is securely plugged into the port.

Restart the computer with the mouse connected to the computer.

What should I do if the pointer doesn't move when I use the mouse?

Make sure another mouse is not installed.

If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.

If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:

Press the Windows key, and press the U key. When the Turn off computer window appears, press the R key.

Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, press the Alt key to highlight the menu bar, and press the , key to select Shut Down. Press the Enter key, and then press the R key.

Press and hold the power button. When the computer turns off, wait 10 to 15 seconds then press the power button again to restart the computer.

If you are using a wireless optical mouse:

Confirm that the supplied AA batteries are properly installed.

Press the CONNECT button on the mouse and the computer to re-establish the connection between the two devices.

Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless mouse. These devices may cause interference, causing your mouse to stop working properly.

Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your mouse to stop working properly.

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Sony VGN-FS700 Series, VGN-FS600 Series manual Mouse, What should I do if the computer doesnt recognize the mouse?