ERROR CODES

Code

Definition

Possible Reason/Solution

A001

Strap “safety switch” is missing.

Manufacturer Service.

A002

The nominal current of the dosing motor

Dosing motor defective or jammed. Check

 

(=100%, see name plate) is being exceeded

the dosing motor and exchange it if

 

for more than 2 seconds by 30% or for a

necessary. Check whether the dosing disc is

 

maximum of 0.5 seconds by 80%.

jammed by material and remove the material

 

 

if necessary.

A003

The nominal current of the dosing motor

Dosing motor defective or jammed. Check

 

(=100%, see name plate) is being exceeded

the dosing motor and exchange it if

 

for more than one minute.

necessary. Check whether the dosing disc is

 

 

jammed by material and remove the material

 

 

if necessary.

A004

Excess temperature. The temperature within

Check whether the cooling plate at the back

 

the controller housing is > 85°C

of the controller is sufficiently cooled down.

 

 

Use fan if necessary.

A005

The encoder (pulse generator) does not emit

If dosing motor does not turn, check whether

 

any pulses for approximately 2 seconds.

the dosing disc is jammed by material and

 

 

remove the material if necessary. If disc is

 

 

free, check the dosing motor, exchange if

 

 

necessary. If motor operates, but alarm

 

 

persists, check speed encoder output.

 

 

Replace as necessary.

A006

For approximately 4 seconds, there is a

Defect at the dosing motor. Check dosing

 

deviation of the motor speed of more than

motor, exchange if necessary. Check whether

 

20% from the nominal rotational speed.

the dosing disc is jammed by material and

 

 

remove the material if necessary. Power

 

 

supply part or control out of order.

 

 

Manufacturer Service.

A007

Dosing motor stops or doesn’t work.

Brake at the dosing motor out of order.

 

 

Control system out of order. Manufacturer

 

 

service.

A008

The screw retract time of the processing

The unit cannot be operated in combination

 

machine is shorter than 0.1 seconds.

with this processing machine.

A009

The calculated speed of the motor is either

Check basic parameter settings and recipe,

 

too high or too low.

modify if necessary. May require changing to

 

 

different sized dosing disc.

A0010

The feed station is not able to meter the

Check basic parameter setting and recipe,

 

desired recipe.

modify if necessary. May require changing to

 

 

different sized dosing disc.

A0011

The raw material probe is not covered

Refill Material.

A0012

The additive probe is not covered.

Refill material.

 

 

 

A0014

Power failure interrupted run cycle.

Clear alarm after power restored.

A0015

EEPROM data loss, EEPROM not

Manufacturer Service.

 

programmed.

 

A0016

No communication between HOST and

Check cable fittings. Manufacturer Service.

 

unit.

 

Digital Dosing Units

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Sterling BF3-600 specifications Error Codes