Sun Microsystems 280R - page 229

Chapter 6 Diagnostics, Monitoring, and Troubleshooting 201

What Next

If SunVTS tests indicate an impaired or defective part, with the exception of an

internal disk drive, contact your qualified service representative. For information

about replacing the part, see the Sun Fire 280R Server Service Manual.

Contents

Main Please Recycle Regulatory Compliance Statements FCCClass A Notice Note: ShieldedCables: Modifications: Page Page Page Declaration of Conformity EMC European Union Safety Supplementary Information Page Safety Agency Compliance Statements Safety Precautions On Symbols Modifications to Equipment SELV Compliance Power Cord Connection Lithium Battery Battery Pack System Unit Cover Einhaltung sicherheitsbehrdlicher Vorschriften Sicherheitsvorkehrungen Symbole Caution Achtung Aufstellung von Sun-Gerten Einhaltung der SELV-Richtlinien Batterien Anschlu des Netzkabels Lithiumbatterie Conformit aux normes de scurit Mesures de scurit Symboles Achtung Warnung Modification du matriel Positionnement dun produit Sun Batterie au lithium Connexion du cordon dalimentation. Conformit SELV Normativas de seguridad Precauciones de seguridad Smbolos Attention: Precaucin Modificaciones en el equipo Ubicacin de un producto Sun Cumplimiento de la normativa SELV Conexin del cable de alimentacin elctrica Precaucin Batera de litio Paquete de pilas Tapa de la unidad del sistema Avisode cumplimiento con requisitos de lser Precaucin GOST-R Certification Mark Nordic Lithium Battery Cautions Suomi Norge Sverige Contents Page Page Page Preface How This Book Is Organized Using UNIX Commands Typographic and Command Entry Conventions AaBbCc123 Shell Prompts Related Documentation Accessing Sun Documentation Online Ordering Sun Documentation Page System Overview About the Sun Fire 280R Server Hardware Page Page Page About Front and Back Panel Features Front Panel Features Note Page Back Panel Features Status and Control Panel Features Keyswitch Settings System LED Indicators About the Sun Fire 280R Server Software Page System Setup About the Parts Shipped to You Note Using the Setup and Rackmounting Guide Tools Required for Setup and Rackmounting How to Install the Sun Fire 280R Server Page Page Page Note Page About System Rackmounting Rackmounting Guidelines Note Caution How to Install the System Into the Rack Page Caution ! Page Page Page Page How to Remove the System From the Rack Page Caution About Communicating With the System Page Page How to Configure a Local Graphics Console Note Page Page How to Power On the System Caution Note Page How to Power On the System With Full Diagnostics Enabled Caution Note Page How to Install the System Software Solaris 8 Installation Requirement Tip Installing the Operating Environment From DVD/CD-ROM Note Installing the Operating Environment From a Network Boot Server How to Select the Boot Device Page Note How to Configure the Standard Ethernet Interface Note How to Configure the Remote System Control (RSC) Ethernet Interface Note How to Add an Ethernet Interface Note Page How to Connect a Twisted-Pair Ethernet (TPE) Cable Note Caution How to Boot the System Using the Standard Ethernet Interface Note How to Power Off the System Caution Page System Administration About System Reliability,Availability, and Serviceability Features Error Correction and Parity Checking Easily Accessible Status LEDs Hot-Pluggable Disk Drives Support for RAID Disk Configurations System Environmental Monitoring and Control Temperature Controls System Fans Power Supplies Power Supply Redundancy Hot-Swappable Power Supplies Automatic System Recovery Improved System Diagnostics Software Enhanced System Availability Software About Managing the System Managing and Monitoring System Performance Isolating Failed Components Diagnosing Intermittent Problems Chapter 3 System Administration 73 When to Use the Tools Problem Analysis Run Solaris Resource Manager Run Solaris Bandwidth Manager Run Sun Remote System Control Solaris OEFirmware Using the Sun Remote System Control (RSC) Card Remote System Control cardok prompt and/or Local Server Chapter 3 System Administration 75 Connection to local server with RSC from Solaris/PC/ASCII terminal via telnet or modem. Connected to local server ok prompt, or Solaris OE CLI prompt, or RSC GUI. About Storage Management Tools Page About Personal Computer Connectivity Hardware and Software Configuration About System Memory Note Caution System Memory Interleaving Page About Central Processing Unit (CPU) Modules About Peripheral Component Interconnect (PCI) Buses Page About Network Interface Options About Disk Array Configurations and Concepts Note Disk Concatenation Disk Mirroring: RAID 1 Disk Striping: RAID 0 Disk Striping With Parity: RAID 5 Hot Spares Hot Plug For More Information About Internal Disk Drives Page Hot-Plug Configuration Rules Hot-Plug Device Information Hot-Plug Procedure Information About Power Supplies Note About the Serial Ports About the Small Computer System Interface (SCSI) Port Target Devices Configuration Bus Lengths External SCSI Cabling and Termination Caution Multi-initiator Support About the Parallel Port Page About the Standard Ethernet Port About the Fibre Channel-Arbitrated Loop (FC-AL) and Port Configuration Internal Fibre Channel-Arbitrated Loop (FC-AL) Physical Disk Drive Name(s) Are Variable Initial Support About the Remote System Control (RSC) Card and Ports Caution RSC Features and Ports RSC Jumpers Note RSC Monitoring How to Use the RSC Ports About the Remote System Control (RSC) Software Note How to Redirect the Host Console to RSC About the Main Logic Board Jumpers About Changing Serial Port Settings How to Configure Serial Settings Note About Flash Permanent Read Only Memory (PROM) Jumpers Note About Multipathing Software Page About Sun Clustering Software Page Using and Servicing Internal Storage Devices How to Avoid ElectrostaticDischarge Caution Page How to Remove a Disk Drive Note Page How to Install a Disk Drive Page Page How to Remove a Disk Drive Using the Hot-Plug Operation Caution Page Note Page How to Install a Disk Drive Using the Hot-Plug Operation Caution Note Page Page How to Initiate a Reconfiguration Boot Caution Note About the Digital Video Disc (DVD) Drive How to Insert a Digital Video Disc (DVD) Into the Drive Page Page How to Eject a Digital Video Disc (DVD) With Software Commands Note Page How to Eject a Digital Video Disc (DVD) Manually Note Page Page Page How to Clean a Digital Video Disc (DVD) Note Page About the Tape Drive and Tape Cartridges Handling and Storing Tape Cartridges Thermal Conditioning Page Page How to Remove a Tape Cartridge Note Caution Page Page Page Page Diagnostics, Monitoring, and Troubleshooting Page About Communicating With the System Note About Diagnostic Tools Local Diagnostic Tool Use OS SoftwareFirmware About Using Diagnostic Tools to Monitor, Diagnose, and Exercise the System About Monitoring the System About Monitoring the System Using Sun Remote System Control (RSC) Page 164 Sun Fire 280R Server Owners Guide January 2001 Local Server Remote System Control cardok prompt and/or Connection from Solaris/PC/ASCII terminal to server with RSC installed viatelnet or modem. Connected to local serverok prompt, or Solar is OS CLI prompt, or RSC GUI. About Isolating Failed Components About Isolating Failures Using Sun Remote System Control (RSC) About Isolating Failures Using Power-On Self-Test(POST) About Isolating Failures Using OpenBoot Diagnostics About Diagnostic Levels About OpenBoot Diagnostics Tests The test Command The following table describes what each self-test does. Note The test-all Command Note Error Messages About OpenBoot PROM Commands The show-devs Command The printenv Command The watch-clock Command The watch-net and watch-net-all Commands The probe-scsi and probe-scsi-all Commands About Exercising the System About Exercising the System Using SunVTS Software Page How to Monitor the System How to Monitor the System Using Sun Remote System Control (RSC) Page How to Monitor the System Using Sun Management Center Software How to Isolate Failed Components How to Use Default NVRAM Parameters Note How to Isolate Failures Using Sun Remote System Control (RSC) How to Isolate Failures Using Power-On Self-Test (POST) Note Observing POST in Progress How to Isolate Failures Using OpenBoot Diagnostics Note What Next How to Use a Second Sun Server to Diagnose Problems How to Set Up a tip Connection Page Note How to Verify the Baud Rate Note Common Problems With tip Connections How to Configure a Local Graphics Console How to Set the Diagnostics Level Before YouBegin What ToDo How to Diagnose Specific Problems Network Communications Failure Note Use this method while the operating system is running: Use this method when the system is already at the OpenBoot prompt: Power-On Failure Video Output Failure FC-AL Disk Drive Failure Note FC-AL Controller Failure DVD/CD-ROM or SCSI Drive Failure Note SCSI Controller Failure Power Supply Failure DIMM Failure Page How to Exercise the System How to Check Whether SunVTS Software Is Installed What Next How to Exercise the System Using SunVTS Software Page Page Page Connector Signal Descriptions Reference for the Serial Port A and B Connectors Serial Port A and B Connector Diagram Serial Port Signals Page Reference for the Twisted-Pair Ethernet (TPE) Connector Caution TPE Connector Diagram TPE Connector Signals TPE Cable-Type Connectivity External UTP-5 Cable Lengths Reference for the UltraSCSI Connector UltraSCSI Connector Diagram UltraSCSI Connector Signals 34 1 68 35 Page Page Page Reference for the Parallel Port Connector Parallel Port Connector Diagram Parallel Port Signals 113 25 14 Page Reference for the Fibre Channel- Arbitrated Loop (FC-AL) Port Connector FC-AL Port Connector Diagram FC-AL Connector Pin Assignments Reference for the Universal Serial Bus (USB) Connectors USB Port Connector Diagram USB Connector Pin Assignments Page System Specifications Reference for Physical Specifications The system key fits into the system cover lock on the top of the system. System key Reference for Electrical Specifications Reference for Environmental Specifications These environmental specifications are for a rackmounted system. Index A B C D E F G H I J K L M O P R S T U V W