Sun Microsystems X4150 manual Setup Troubleshooting, 2Troubleshooting Procedures

Setup Troubleshooting

This section contains information to help you troubleshoot minor server problems.

If you experience problems while setting up your server, refer to the troubleshooting information in TABLE 6-2.

TABLE 6-2Troubleshooting Procedures

Problem	Possible solution
Server powers on,	• Is the Power button for the monitor turned on?
but the monitor does	• Is the monitor power cord connected to a wall outlet?
not.	• Is the monitor power cord connected to the monitor?
	• Does the wall outlet have power? Test by plugging in another
	device.
CD or DVD does not	• Move the mouse or press any key on the keyboard. The drive
eject from the media	might be in low power mode.
tray when you press	• Use the utility software installed on your server to eject the CD.
the Eject button.	• Make sure that the media in the device is not in use and is not
	mounted by the operating system.
No video is	• Is the monitor cable attached to the video connector?
displayed on the	• Does the monitor work when connected to another system?
monitor screen.	• If you have another monitor, does it work when connected to the
	original system?
	• If, after POST and BIOS are complete, you no longer see video
	output on your monitor and see only a flashing cursor, check the
	configuration of the operating system to determine if it is
	configured to redirect its output exclusively over the serial line.
Server does not	Keep notes on the following situations in case you need to call
power on when the	service:
front panel Power	• Is the Power LED illuminated on the front of the system? (Ensure
button is pressed.	that the power cord is connected to the system and to a grounded
	power receptacle.)
	• Does the wall outlet have power? Test by plugging in another
	device.
	• Does the monitor sync within five minutes after power on? (The
	green LED on the monitor stops flashing and remains
	illuminated.)
Keyboard or mouse	• Verify that the mouse and keyboard cables are connected to the
does not respond to	on-board USB 2.0 connectors on the server.
actions.	• Verify that the server is powered on and the front Power LED is
	illuminated.

Chapter 6 If You Need Help 67