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Talkswitch
24-CA manual
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129 pages, 2.23 Mb
USER GUIDE
TALKSWITCH 24-CA
v3.21
Contents
Main
Copyright Information
Table of Contents
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1.1 Whats included with TalkSwitch
Installing
1.2 Front Panel Descriptions
LED light State Description
1.3 Back Panel Descriptions
1.3.1 The TalkSwitch24
Jacks/Ports What to plug in
1.4 Plugging into the Back Panel 1.4.1 Attaching telephone lines to TalkSwitch line jacks
1.4.2 Attaching phones to TalkSwitch extension jacks
1.4.3 Connecting Devices to the Music and PA Jacks
1.4.4 Connecting TalkSwitch to a PC
Configuring
2.1 Installing the TalkSwitch Configuration Software
2.2 Running the TalkSwitch software
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2.3.1 System Information
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2.3.2 Voicemail
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2.3.3 Call Handling
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2.3.4 Call Back/Call Bridge
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2.3.5 Options
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3.1.2 Receiving calls without the Auto Attendant
3.2 In the Office Making and Receiving Calls 3.2.1 Making calls from a Local Extension
3.2.2 Receiving calls at a Local Extension
3.2.3 Placing calls on Hold at a Local Extension
3.2.4 Transferring calls
3.2.5 Call Park Parking and retrieving callers
3.2.6 Call Queue/ACD Queuing and retrieving callers
3.2.7 Using the TalkSwitch Call Waiting feature
3.2.8 Conference calling with TalkSwitch
3.2.9 Using Phones connected in parallel to TalkSwitch
3.2.10 Modems and telephone line access
3.3.2 Transferring calls from a Remote Extension
3.3.3 Screening options for forwarded calls
3.4 Using the TalkSwitch Voicemail System
3.4.1 Activating Voice mailboxes
3.4.2 Retrieving Messages/Accessing a Voice mailbox
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3.4.3 Pager and Cell Phone notification
3.5 Music-on-Hold
3.6 Mode Switching Options
3.7 Out of the Office Making Calls with Call Back and Call Bridge
3.7.1 Using Call Bridge
3.7.2 Using Call Back
3.8 Upgrading the TalkSwitch Software and Firmware
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Appendices
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Appendix A Help & Troubleshooting
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Appendix B Using TalkSwitch with Telephone Company Calling Services
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101Appendices
Appendix C Quick Commands and DTMF Functions
102 TalkSwitch User Guide
DTMF descriptions dialed from a Local Extension.
103Appendices
104 TalkSwitch User Guide
DTMF descriptions dialed at the Auto Attendant message
Appendix D Safety Precautions and Regulatory Information
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Appendix E TalkSwitch One-Year Warranty
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Appendix F Return Policy
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Appendix G Specifications
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Appendix H TalkSwitch and Power Interruptions
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Glossary
119Glossary
120 TalkSwitch User Guide
121Glossary
122 TalkSwitch User Guide
123Glossary
