34 TalkSwitch User Guide
2.3.3.2 Auto Attendant
The purpose of the Auto Attendant is to greet callers and instruct them as to which
number(s) they should press on their telephone keypad to reach a particular
extension, person, message, or department. Callers can also directly dial Local
Extensions (1xx), Remote Extensions (2xx), Extension Ring Groups (300-309),
Voicemail (both leave messages and access messages), access Call Back, access Call
Bridge and enter Command mode for making changes to the system configuration.
*400 series mailboxes can be dialed at the Auto Attendant without having to press
first. This can be useful for providing ‘virtual’ extensions associated to a mailbox for
telecommuters or other part-time staff.
A total of 9 different Auto Attendants can be recorded or loaded with a combined total
time of 30 minutes (shared with voicemail, but can be expanded using TalkSwitch
Memory cards). You do not have to use or record all 9 Auto Attendants.
The Auto Attendants can be recorded from any Local Extension or remotely using
touch tone commands.