22 TalkSwitch User Guide
2.3.1.8 On-hold/ Ringback
If you wish to have callers listen to music or advertising while they are on hold, you
will need to enable Music-on-hold in this tab.
On-Hold Settings:
If you have a music source connected to the MUSIC jack, then you can select the
‘play music’ option. Otherwise leave the option set to play a ‘double beep’ when
callers are placed on hold.
Transfer Settings:
Select the option that best suits your environment and system configuration.
Note: If you connect a music source to the Music jack and do not enable Music-on-
hold, the caller will hear both music and a beep sound when on hold. Also when the
caller makes a selection at the Auto Attendant to go to an extension that has call
screening enabled, they will hear both ringing and music.