113Appendices
Appendix F — Return Policy
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Check with your reseller on the specific details regarding their return policy.
PPrroodduuccttss ppuurrcchhaasseedd ddiirreeccttllyy ffrroomm TTaallkkSSwwiittcchh::
Contact TalkSwitch, a division of Centrepoint Technologies Inc. (“TalkSwitch”) for
details regarding the return policy. TalkSwitch will provide you with a Return
Merchandise Authorization (RMA) number and all the necessary instructions for
returning the product.
TalkSwitch will not accept product returns outside of its return policy.
If the product is being shipped from outside of Canada, the following statement must
be included on the package. ''CCaannaaddiiaann GGooooddss BBeeiinngg RReettuurrnneedd ttoo CCaannaaddaa''..
FFaaiilluurree ttoo oobbttaaiinn aann RRMMAAnnuummbbeerr ffrroomm TTaallkkSSwwiittcchh aanndd iinncclluuddee tthhee nneecceessssaarryy
iinnffoorrmmaattiioonn wwiillll rreessuulltt iinn tthhee ppaacckkaaggee bbeeiinngg rreeffuusseedd..
IImmppoorrttaanntt::The TalkSwitch Return Policy applies only for products purchased directly
from TalkSwitch. The Return Policy for products purchased from an authorized
TalkSwitch dealer is determined by the dealer (the retail outlet where the product was
purchased). Please contact your retailer for information regarding their return policy;
do not return the product directly to TalkSwitch
For information regarding product servicing, please refer to the TalkSwitch One Year
Limited Warranty.