26 TalkSwitch User Guide
Remote Extension voicemail is similar in features to the Local Extension voicemail.
Ensure that the remote extension has been enabled, otherwise you will not be able to
activate its voicemail.
Play announcement only:
If you want to use this mailbox for informational purposes only and prevent callers
from recording messages, then check the 'Play announcement only' box.
If caller presses ‘0’:
Select what action to take when a caller presses “0” during the different modes while
in a voice mailbox:
go to voice mailbox: Callers will be transferred to the specified mailbox.
go to local extension: Callers will be transferred to the specified local extension.
go to remote extension: Callers will be transferred to the specified remote extension.
go to ring groups: Callers will be transferred to the specified ring group.
play announcements: Callers will be transferred to the specified announcement.
go to auto attendant: Callers will be transferred to the Auto Attendant.
perform no action: No action will be performed when ‘0’ is pressed.
Load Greeting:
You can load a pre-recorded voicemail greeting from your PC to TalkSwitch.
The file must be an 8khz, 8-bit, mono µ-law .wav file.
Voicemail Notification Settings:
Set the manner in which you want to be notified when new messages arrive:
Remote Phone Notification:
If you want to be notified at another location when new messages arrive, you
can use Remote Phone Notification. Simply enter the phone number of the
cell phone or location where you want to be notified.
Notification Settings:
Detailed instructions are provided for how you may want TalkSwitch to handle
notification calls being considered successful or requiring another attempt.
Pager Notification:
Use Pager Notification if you want to be notified by pager when new messages
arrive. Simply activate the feature then enter the pager phone number and
the numeric message to be displayed on the pager. See following page for
screen shot of the pager notification options.