38 TalkSwitch User Guide
Utilities for Auto Attendants:
Record Instructions
Selecting this button displays a dialog box showing
the instructions on how to record and playback an
Auto Attendant using a telephone. No adjustments
are required for the recording volume as
TalkSwitch automatically adjusts the recording
volume for optimal recordings. If you find that the
playback of your Auto Attendant messages are too
low, you can adjust the playback volume on the
Audio Controls page located under ‘Options’.
Load Auto Attendant
Selecting this button
displays a dialog box with
instructions on how to load
an Auto Attendant using a
pre-recorded wav file. If
you want to have Auto
Attendants professionally
recorded, make sure you
specify that the files need to
be 8KHz, 8bit, mono, and
saved as a mu-law format
wav file.
Erase Instructions
Selecting this button displays a dialog box showing
the instructions on how to erase an Auto Attendant
using a telephone. It is a good idea to erase any
unused Auto Attendants since they share the same
memory as voicemail.