123Glossary
Prompted Call Back
Allows you to activate Call Back by dialing
one of TalkSwitch's telephone numbers,
letting the Auto Attendant answer and
then entering the Call Back settings.
Serial Communication
A type of electronic communication that,
unlike parallel communication, requires
that data bits be sent one after the other.
Modems rely on serial communication to
send data over telephone lines.
Serial Port
Serial Ports are physical ‘plug-ins’.
They allow two devices to exchange
information or data. A Serial Cable is
used to connect the two Serial Ports
together.
Telephony
The science of translating sound into
electrical signals, transmitting them, and
then converting them back to sound; that
is, the science of telephones. The term is
used frequently to refer to computer
hardware and software that performs
functions traditionally performed by
telephone equipment.
Tel Lines 1, 2, 3, or 4
A jack or plug-in on the back panel of
TalkSwitch which can accept a RJ-11
plug from either a telephone line or PBX
system. A single line telephone cable can
be plugged into this jack and will
become a usable TalkSwitch Line.
Telephone Keypad
The collection of push buttons on a
touchtone telephone.
Telephone Wall Jack
A wall outlet for a standard telephone
jack.
Touchtone telephone
A push-button telephone which emits
distinctive (DTMF) tones as different
buttons on the keypad are pressed.
Two Line Telephone
A telephone which allows you to make
and receive calls on two separate
telephone lines.
USB
Short for Universal Serial Bus, the USB
connection supports more bandwidth
than a serial or parallel connection.
Virtual Extension
A telephone or other communications
device not physically connected to
TalkSwitch as an extension, but which
provides the same functionality. In
general, the term ‘virtual’ distinguishes
something that is merely conceptual
from something that has physical reality.
TalkSwitch’s Remote Extensions are
virtual extensions.
Voicemail (Call Answer)
A service provided by TalkSwitch or
telephone companies which gives callers
the opportunity to leave a message when
your extension or telephone line is busy
or unanswered.