332.0 Configuring TalkSwitch
2.3.3 Call Handling
2.3.3.1 Modes
The use of Modes allows you to run different call handling configurations at different
times. For example, you may want calls handled one way during business hours and
another way for non-business hours. Modes can be switched either manually or
automatically with the use of Automatic Mode Switching.
Name the modes if desired. The labels will be displayed elsewhere in the
configuration software whenever modes are used.
To use the Automatic Mode Switchingfeature, you must first activate it by clicking
‘Use Automatic Mode Switching’. Next, set the start times for each mode. If you want
TalkSwitch to change modes more than twice in one day, you can activate up to two
extra mode changes for that day.
If you do not want to use Automatic Mode Switching, you can still switch modes
manually in the software or through any telephone using touch tone commands.
Enter command mode by dialing then your password if required. Next, dial any
of the following commands followed by to confirm.
31 Changes TalkSwitch to mode 1
32 Changes TalkSwitch to mode 2
30 TalkSwitch tells you what mode it currently is using