Closing RAS Tickets

After using the information in the RAS ticket to resolve your library issue, use the prompts on the screen to close the RAS ticket.

Supported RAS Tickets

Table 6. Supported RAS Tickets

Parameters and Priority

RAS

Display Message

Description

Ticket

 

 

 

 

 

Suggested Action

01ZZ

0200

1001

1101-

1128

1129-

112C

1201

1228

1229-

122C

6003

Diagnostic number ZZ failed.

Initialization of the robotics failed.

Failed moving the robotics.

Failed to stow at slot n

Failed to stow at drive n

Failed to fetch at slot n

Failed to fetch at drive n

Drive n Tape Alert 3. Hard Error

The diagnostics number ZZ failed.

The robotics failed to complete the calibration or the inventory sequence.

The robotics was not able to move.

The robotics is not able to stow the cartridge to the magazine

Failed to insert cartridge in drive

The robotics is not able to fetch the requested cartridge from the magazine

Failed to fetch cartridge in drive

The operation has stopped because an error has occurred while

reading or writing data which the drive cannot correct.

Reboot the loader and retry the operation.

Reboot the loader and retry the operation.

Verify that the magazines are locked.

Turn off the loader and try to remove the magazines by using the emergency eject pin.

Contact your service representative.

Reboot the loader and retry the operation.

Reboot the loader and retry the operation.

Remove the magazine if possible. Remove all cartridges.

Verify that the cartridge is not damaged.

Insert empty magazines.

Power cycle the loader.

Retry the operation.

Retry the operation with a new magazine.

Reboot the loader and retry the operation.

If failure persists, insert the cartridge into a magazine slot, remove the magazine and verify that the cartridge is not damaged.

If failure persists, replace the drive CRU.

Reboot the loader and retry the operation.

Remove the magazine if possible. Remove all cartridges.

Verify that the cartridge is not damaged.

Insert empty magazines.

Power cycle the loader.

Retry the operation.

Retry the operation with a new magazine

Reboot the loader and retry the operation.

If failure persists, replace the drive CRU.

Clean the drive.

Try another cartridge.

If failure persists, replace the tape drive.

68

Troubleshooting

Page 76
Image 76
Tandberg Data T40 manual Closing RAS Tickets, Supported RAS Tickets Parameters and Priority

T40 specifications

Tandberg Data T40 represents a significant advancement in data storage technology, offering users a robust and reliable solution for managing and preserving their information. This external tape drive is designed for small to medium-sized businesses that require high-capacity backup and archiving options. The T40 seamlessly combines efficiency with cutting-edge technology, making it a favored choice among IT professionals.

One of the standout features of the Tandberg Data T40 is its native capacity, which supports 1.5TB of storage per cartridge. With data compression, this capacity can effectively double, allowing for up to 3TB of data to be backed up in a single cartridge. This high capacity minimizes the number of tapes needed for extensive data storage, streamlining the backup process.

The T40 utilizes LTO technology, specifically LTO-5, LTO-6, or LTO-7, depending on the model. LTO, or Linear Tape-Open, is known for its high performance and reliability, offering fast data transfer rates. The T40 can achieve transfer speeds of up to 140MB/s, significantly reducing backup windows and enhancing overall productivity. Its backward compatibility ensures that users can access data stored on previous LTO generations, providing additional flexibility and security for businesses transitioning to newer technologies.

Additionally, the T40 features a simple, user-friendly interface that facilitates easy operation and maintenance. Equipped with a built-in LCD display, users can easily monitor the status of the tape drive, eliminating unnecessary guesswork. The drive's design supports extensive connectivity options, including USB 3.0 and SAS interfaces, making it compatible with various systems and infrastructure setups.

The Tandberg Data T40 is also designed with durability in mind. Its robust construction includes features that protect against dust and other environmental factors, ensuring the longevity of the device. Furthermore, its energy-efficient design helps reduce operational costs, making it an economical choice for budget-conscious organizations.

In summary, the Tandberg Data T40 is a powerful external tape drive that combines high capacity, fast performance, and reliability. Its LTO technology, ease of use, and durability make it an invaluable asset for businesses looking to safeguard their critical data while maximizing storage efficiency. Whether for backup or archiving needs, the T40 stands out as a versatile and dependable solution in the data storage landscape.