78
Troubleshooting
Table
18
.
Troubleshooting
Matrix
Remote Management with Solution
Problem
Solution
Remote Management
The unit does not respond on
the RMI
Verify that the Ethernet cable is connected to the correct hub
.
Verify the Ethernet settings via the front panel. See
Information
about
the
Operator
Interfaces
for details.
Reboot the library by issuing a system reset. Wait at least 30
seconds for the RMI to initialize.
Power cycle the library by turning off and on the main power
switch on
the rear of the library. Wait at least 30 seconds for
the RMI to initialize.
Contact your service representative.
Table
19
.
Troubleshooting
Matrix
Forgot Password with Solution
Problem
Solution
Forgot P
assword
Forgot password o
n RMI
The RMI password can be cleared from the front panel
interface.
Forgot password on FPI
Contact technical support. See
Getting
More
Information
or
Help
.