44
Configuring the Library
Low
-
An error has occurred in the library, but the library is not in danger of failing. E
-
mail
accounts configured with a Low filter setting receive n
otification of all priority levels of RAS ti
ckets
that the library produces
.
Medium
-
The library is not in immediate danger of failing, but current problems could lead to a
failure in the future. E
-
mail accounts configured with a Medium filter setting rec
eive notification of
all Priority 1 and Priority 2 RAS ti
ckets that the library produces
.
High
-
The library has failed or is in immediate danger of failing. A resolution must be found
immediately. E
-
mail accounts configured with a High filter setting only
receive notification of
Priority 1 RAS ti
ckets that the library produces
.
E-
mail
notification can only be configured from the RMI.
You need to complete the following steps to configure e
-
mail Event Notification:
1
Enable or disable
the e
-
mail notification f
eature
.
2
Enter the receiving e
-
mail address to be used for event notification. This will be used in the "To:"
-
field of e
-
mail sent by the library
.
3
Enter the IP address of the SMTP server the library should use. This should be an SMTP server
that will handle
or relay e
-
mail destined for the domain specified in the event notification email
address. This can be found by looking up the MX record o
f the domain in question in DNS
.
4
Set severity level. Event notification e
-
mail will not be generated for errors of
a
severity below the
one chosen
.
The screen also provides a way to verify that the chosen settings are valid by generating a test
notification.
The path to open the appropriate screen is:
From the
RMI
, select
Setup > Notification