62
Updating Firmware
b.
Click on the Upgrade
button. The upgrade process has
now started
.
Caution
After the update process starts, you must wait until it completes. Do not attempt
to interrupt the process in any way. Loss of data or library operability could occur.
After uploading the file, the
remote management interface is
inoperable
. The progress of the FW
upgrade process is displayed on the front panel interface.
When the FW upgrade has completed, the library reboots.
The
library is now accessible on the
RMI.
a.
Open the
Reports > L
ibrary Sett
ings
report to verify that the
library firmware was
updated
.
Updating Drive Firmware
You can update tape drive firmware using the TDKit software. The TDKit software can be downloade
d
from the
Tandberg
web site
ww
w.tandbergdata.com
. The program is available for Windows XP,
Windows 2000/2003, and Windows NT.
You usually want to update firmware on all of the tape drives in the library at the same time to make
sure that all of the tape drives are at the same firmware
level. You do not want to use different levels
of tape drive firmware in the library.
It is important to make sure that the library is running the appropriate level of tape drive firmware,
compatible with the tape drive type. To determine the appropriate
tape drive firmware, refer to the
librarys
Release Notes
or contact Technical Support.
After you have identified the need to update tape drive firmware on one or more tape drives, use the
following steps to load the firmware onto the tape drives.
1
Download
and install the TDKit software in
your computer
.
When started
,
the TDkit displays all detected SCSI devices.
Make sure the computer has detected the tape drive. (Look for Tape drives in the Device
Manager :
Right click "My Computer"
Manage
Device Manager ).
Most Windows operating systems require that all backup services started by the backup software
application
must
be stopped before the TDKit util
ity is started.
Make sure that no windows driver is loaded for the tape drive in question, as this
will block the
SCSI port for the flashing utility and TDKit will not see the drive (select and disable the tape drive
in the Device Manager:
My Computer
>
Manage
>
Device Manager
).
2
Download drive Firmware
.
Access the drive manufacturers web site and down
load the firmware file to your computer.
a.
From the home page, navigate to your products firmware.
b.
Verify from the published Release Notes or
Tandberg
Technical Support that you are
selecting the correct firmware version to download
.
a.
Select the appropriate
firmware version and download the files to your computers
hard drive. Download the fi
rmware anywhere in the computer
.
3
Update Library Firmware
.
a.
Start the TDKit utility and follow
the instructions in the program
.
4
Verify Drive Firmware Update
.
Open the
Driv
e Info
report to verify that the tape drive firmware was updated.
The paths to open the appropriate screen are:
From the
RMI
, select
Tools > Drive Settings