Troubleshooting

The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues. It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups.

This chapter describes commands that you can select from the Tools menu to monitor the library, configure and test tape drives, work with connectivity, e-mail current logs, and save and restore library configurations.

About RAS Tickets

The library uses advanced problem detection, reporting, and notification technology to alert customers of problems as soon as they occur. The library performs numerous self-tests to monitor the librarys temperature, voltage and currents, and standard library operations. It performs these self-tests each time the library is powered on, and during normal operation when the library is idle.

If the self-test detects a problem, the library generates a service report, or RAS ticket, which identifies which component, is likely causing the problem. The librarys LEDs may also turn on or off and flash to indicate an abnormal state. If the problem is not severe, the library continues to provide full functionality to all unaffected partitions.

When possible, the library provides instructions for resolving problems. These instructions appear on the librarys front panel, and are also available via the remote management interface. Access the librarys online Help system if you have questions about the instructions provided.

Viewing RAS Tickets

From the Tools menu on both the front panel and the remote management interface, you can view library RAS tickets. RAS tickets are special service reports that summarize the current reliability, availability, and serviceability of the library. RAS tickets provide detailed information about system problems. From the remote management interface and the front panel interface, this view lists all of the library RAS tickets in the order in which they were created starting with the most recent. All RAS tickets are considered unopened until a user clicks OK. After you click OK, the ticket is considered opened.

Also included on the RAS tickets log is an explanation of what error the library encountered.

The paths to open the appropriate screens are:

From the RMI, select Tools > Diagnostics > Capture Logs

From the FPI, select Tools > Diagnostics > Capture Logs

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Tandberg Data T40 manual Troubleshooting, About RAS Tickets, Viewing RAS Tickets

T40 specifications

Tandberg Data T40 represents a significant advancement in data storage technology, offering users a robust and reliable solution for managing and preserving their information. This external tape drive is designed for small to medium-sized businesses that require high-capacity backup and archiving options. The T40 seamlessly combines efficiency with cutting-edge technology, making it a favored choice among IT professionals.

One of the standout features of the Tandberg Data T40 is its native capacity, which supports 1.5TB of storage per cartridge. With data compression, this capacity can effectively double, allowing for up to 3TB of data to be backed up in a single cartridge. This high capacity minimizes the number of tapes needed for extensive data storage, streamlining the backup process.

The T40 utilizes LTO technology, specifically LTO-5, LTO-6, or LTO-7, depending on the model. LTO, or Linear Tape-Open, is known for its high performance and reliability, offering fast data transfer rates. The T40 can achieve transfer speeds of up to 140MB/s, significantly reducing backup windows and enhancing overall productivity. Its backward compatibility ensures that users can access data stored on previous LTO generations, providing additional flexibility and security for businesses transitioning to newer technologies.

Additionally, the T40 features a simple, user-friendly interface that facilitates easy operation and maintenance. Equipped with a built-in LCD display, users can easily monitor the status of the tape drive, eliminating unnecessary guesswork. The drive's design supports extensive connectivity options, including USB 3.0 and SAS interfaces, making it compatible with various systems and infrastructure setups.

The Tandberg Data T40 is also designed with durability in mind. Its robust construction includes features that protect against dust and other environmental factors, ensuring the longevity of the device. Furthermore, its energy-efficient design helps reduce operational costs, making it an economical choice for budget-conscious organizations.

In summary, the Tandberg Data T40 is a powerful external tape drive that combines high capacity, fast performance, and reliability. Its LTO technology, ease of use, and durability make it an invaluable asset for businesses looking to safeguard their critical data while maximizing storage efficiency. Whether for backup or archiving needs, the T40 stands out as a versatile and dependable solution in the data storage landscape.