Table 15. Troubleshooting Matrix

Problem

Write or Read Issues

Contaminated head

Non-acclimated media

Cleaning cartridge is

Incompatible

Expired cleaning cartridge

Bad/defective/contaminated media

Write or Read Issues with Solution

Solution

Avoid contamination by ensuring that the library is installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning the tape drive as needed.

If a cleaning cartridge is not successful in resolving the problem after 3 or more attempts, the cleaning cartridge may be contaminated and should not be used in another drive.

A cartridge should be acclimated for at least 24 hours before being used, particularly if it has been stored at a substantially different temperature or level of humidity than the library.

Make sure you are using an allowed cleaning cartridge.

Verify the number of cleanings per cleaning tape for your media type.

If the write/read errors persist and the drive has been cleaned, that cartridge should be suspected as being defective, if it is not an invalid cleaning cartridge.

If this occurs, export the cartridge and load a known good cartridge. In some cases, a cartridge can be worn out, have a defective cartridge memory, or have been formatted as a Firmware Upgrade Tape.

Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive.

Table 16. Troubleshooting Matrix LED Error Messages with Solution

Problem

LED Error Messages

Amber LED on

Solution

When the amber LED is on, the library has encountered an electrical or mechanical failure. An error message shall be displayed on the front panel (and RMI). Refer to Supported RAS Tickets for details.

Table 17. Troubleshooting Matrix

Errors Displayed on Front Panel with Solution

Problem

Solution

 

 

Errors Displayed on Front Panel

There is an error information on the LCD display

There is an error information on the RMI

Write down the error information given on the FPI.

Power cycle the library by turning off and on the main power switch on the rear of the library.

Contact your service representative.

Write down the error information given on the RMI.

Power cycle the library by turning off and on the main power switch on the rear of the library.

Contact your service representative.

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Tandberg Data T40 manual Problem Write or Read Issues, Problem LED Error Messages

T40 specifications

Tandberg Data T40 represents a significant advancement in data storage technology, offering users a robust and reliable solution for managing and preserving their information. This external tape drive is designed for small to medium-sized businesses that require high-capacity backup and archiving options. The T40 seamlessly combines efficiency with cutting-edge technology, making it a favored choice among IT professionals.

One of the standout features of the Tandberg Data T40 is its native capacity, which supports 1.5TB of storage per cartridge. With data compression, this capacity can effectively double, allowing for up to 3TB of data to be backed up in a single cartridge. This high capacity minimizes the number of tapes needed for extensive data storage, streamlining the backup process.

The T40 utilizes LTO technology, specifically LTO-5, LTO-6, or LTO-7, depending on the model. LTO, or Linear Tape-Open, is known for its high performance and reliability, offering fast data transfer rates. The T40 can achieve transfer speeds of up to 140MB/s, significantly reducing backup windows and enhancing overall productivity. Its backward compatibility ensures that users can access data stored on previous LTO generations, providing additional flexibility and security for businesses transitioning to newer technologies.

Additionally, the T40 features a simple, user-friendly interface that facilitates easy operation and maintenance. Equipped with a built-in LCD display, users can easily monitor the status of the tape drive, eliminating unnecessary guesswork. The drive's design supports extensive connectivity options, including USB 3.0 and SAS interfaces, making it compatible with various systems and infrastructure setups.

The Tandberg Data T40 is also designed with durability in mind. Its robust construction includes features that protect against dust and other environmental factors, ensuring the longevity of the device. Furthermore, its energy-efficient design helps reduce operational costs, making it an economical choice for budget-conscious organizations.

In summary, the Tandberg Data T40 is a powerful external tape drive that combines high capacity, fast performance, and reliability. Its LTO technology, ease of use, and durability make it an invaluable asset for businesses looking to safeguard their critical data while maximizing storage efficiency. Whether for backup or archiving needs, the T40 stands out as a versatile and dependable solution in the data storage landscape.