CHAPTER 4 TROUBLESHOOTING

On power-up, observe the tape drive’s LED code sequence. If the LEDs do not illuminate, check the power supply and power cable connection. If the tape drive is installed internally in a server, try connecting a different power cable to the tape drive.

If power to the tape drive was interrupted when you originally attempted to load a cartridge, the tape drive detects the tape when its power is restored and then rewinds the tape. If this is the case, press the eject button, remove the cartridge, and begin the session again.

6.Push the cartridge straight into the tape drive. If the cartridge is inserted or pushed at an angle, you will feel resistance and will not be able to load the cartridge.

7.Check to see if all four LEDs are flashing (LED 1 is green, LED 2 is amber, LED 3 is orange, LED 4 is green), indicating that the tape drive is in Boot Block Mode.

If a firmware upgrade was interrupted or did not complete successfully, the tape drive powers on in Boot Block Mode. Reload the firmware as described in “Upgrading Firmware” on page 36. The tape drive will not accept a cartridge until the firmware is successfully reloaded.

LED 4 IS FLASHING ORANGE

If LED 4 is flashing orange, the tape drive is over temperature and must cool down before operations can continue. Do the following:

1.Wait for the tape drive to cool.

When the tape drive cools down, LED 4 turns off. Do not attempt to load a cartridge or perform any operations during this time. If there is a tape loaded in the tape drive, press the eject button to unload the tape and move it to a cooler environment.

2.If necessary, power cycle the tape drive.

If the tape drive does not cool down on its own, power down the tape drive. Wait a few minutes, then turn the tape drive back on. If LED 4 is still orange after power-up, the tape drive may be in an environment that is too hot.

If the tape drive is an internal model, check that the ventilation fan on the back of the tape drive is not obstructed and that the tape drive is not located near devices that are emitting excessive heat.

If the tape drive is an external model, check that the ambient temperature is within the specifications noted in Table 7-16 on page 58. If the temperature is within the specifications, the enclosure’s fan may not be working properly and you should return the tape drive for service (see page 35).

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PRODUCT MANUAL

433689-01

 

 

 

 

 

 

 

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Image 40
Tandberg Data VXA-320 (VXA-3) manual LED 4 is Flashing Orange

VXA-320 (VXA-3) specifications

Tandberg Data VXA-320 (VXA-3) is a sophisticated backup solution designed for businesses seeking reliable data storage and backup capabilities. It is part of the renowned VXA series, heralded for its innovative approach to data archiving and its robust performance in diverse operating environments.

One of the standout features of the VXA-320 is its impressive data transfer rate, which reaches up to 36 GB per hour. This capability significantly enhances backup speed, making it a suitable choice for organizations with extensive data storage needs. The device supports a native capacity of 160 GB per cartridge, which can be expanded to 320 GB when data is compressed. This dual-layer cartridge system ensures that users can efficiently manage large volumes of data without constantly needing to interchange tapes.

The VXA-320 employs the unique VXA tape format, characterized by its advanced error correction and data integrity features. This format minimizes data loss risks and ensures reliable restoration of information. Additionally, the VXA-3 incorporates a one-inch data path, allowing it to handle higher track counts and thereby achieve better storage density. This design improves the efficiency of data retrieval and archiving processes.

Another significant aspect of the VXA-320 is its compatibility with a myriad of operating systems and backup applications, making it a versatile addition to various IT infrastructures. Businesses can integrate the VXA-3 into existing systems without the need for extensive reconfiguration. This flexibility enhances its appeal to organizations looking for a straightforward backup solution.

The device also includes an intelligent tape management system that tracks the status of backup jobs and the usage of tapes. This feature facilitates easier management of the backup process and ensures users remain informed about the condition of their storage media.

Tandberg Data offers extensive support documentation and tools that facilitate straightforward operation of the VXA-320. Combined with reliable performance and innovative storage technologies, the VXA-320 (VXA-3) stands out as a robust solution for data protection needs. Overall, it represents an effective investment for businesses seeking dependable data backup and archiving solutions.