TROUBLESHOOTING WITH VXATOOL

TROUBLESHOOTING WITH VXATOOL

To troubleshoot problems with the tape drive, you can use the VXATool diagnostic software. This program allows you to conduct diagnostic testing and update the firmware. VXATool is available for a variety of operating environments.

Download VXATool free of charge from the Support section of Tandberg Data’s web site at www.tandberg.com. The readme file that accompanies the program (or the online help for the Windows version) provides instructions for using VXATool.

!Important Always check Tandberg Data’s web site to make sure that you have the most current version of VXATool.

GETTING STARTED (IMPORTANT FIRST STEP)

Before running VXATool—completely shut down your backup application and any services it may be running. The backup application may prevent communications with the tape drive or may interrupt VXATool functions resulting in their failure.

PERFORMING A WRITE/READ TEST

Use VXATool to perform a Write/Read test of the tape drive. The Write/Read test verifies that the tape drive is communicating over the SCSI bus and that it can perform write and read operations. Refer to the readme file or on-line help available with the VXATool for detailed instructions.

UPDATING FIRMWARE

As improvements to tape drive firmware are made, they are made available for download from Tandberg Data’s web site at www.tandberg.com. Use VXATool to check the current version of firmware in your tape drive and to update the firmware as needed.

CAPTURING A DIAGNOSTIC LOG

A diagnostic log is a snapshot of the tape drive’s current condition. If the tape drive reports an error, use VXATool to capture the diagnostic log as soon as possible after the error occurred. To ensure that the diagnostic log accurately reflects the condition of the tape drive when the error occurred, avoid disturbing the tape drive (for example, power-cycling, loading or unloading tapes, or writing or reading more data) before capturing the diagnostic log.

OCTOBER 2006

VXA-320 TAPE DRIVE

 

 

 

 

 

 

 

 

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Tandberg Data VXA-320 (VXA-3) manual Troubleshooting with Vxatool, Getting Started Important First Step

VXA-320 (VXA-3) specifications

Tandberg Data VXA-320 (VXA-3) is a sophisticated backup solution designed for businesses seeking reliable data storage and backup capabilities. It is part of the renowned VXA series, heralded for its innovative approach to data archiving and its robust performance in diverse operating environments.

One of the standout features of the VXA-320 is its impressive data transfer rate, which reaches up to 36 GB per hour. This capability significantly enhances backup speed, making it a suitable choice for organizations with extensive data storage needs. The device supports a native capacity of 160 GB per cartridge, which can be expanded to 320 GB when data is compressed. This dual-layer cartridge system ensures that users can efficiently manage large volumes of data without constantly needing to interchange tapes.

The VXA-320 employs the unique VXA tape format, characterized by its advanced error correction and data integrity features. This format minimizes data loss risks and ensures reliable restoration of information. Additionally, the VXA-3 incorporates a one-inch data path, allowing it to handle higher track counts and thereby achieve better storage density. This design improves the efficiency of data retrieval and archiving processes.

Another significant aspect of the VXA-320 is its compatibility with a myriad of operating systems and backup applications, making it a versatile addition to various IT infrastructures. Businesses can integrate the VXA-3 into existing systems without the need for extensive reconfiguration. This flexibility enhances its appeal to organizations looking for a straightforward backup solution.

The device also includes an intelligent tape management system that tracks the status of backup jobs and the usage of tapes. This feature facilitates easier management of the backup process and ensures users remain informed about the condition of their storage media.

Tandberg Data offers extensive support documentation and tools that facilitate straightforward operation of the VXA-320. Combined with reliable performance and innovative storage technologies, the VXA-320 (VXA-3) stands out as a robust solution for data protection needs. Overall, it represents an effective investment for businesses seeking dependable data backup and archiving solutions.