Taylor C709, C717 manual Troubleshooting Guide, Section, Problem, Probable Cause, Remedy, Page Ref

Models: C717 C709

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Section 8

Troubleshooting Guide

 

 

PROBLEM

PROBABLE CAUSE

REMEDY

PAGE REF.

1.

Soft lock message

a. More than 24 hours since

a. The freezer must go through a

21

 

appears on display.

the last HEAT cycle.

HEAT cycle every 24 hours.

 

 

 

 

The freezer must now be

 

 

 

 

disassembled and brush

 

 

 

 

cleaned or placed in a heat

 

 

 

 

cycle.

 

 

 

 

 

 

 

 

b. The power switch is in the

b. The power switch must be in

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OFF position.

the ON position. The freezer

 

 

 

 

must now be disassembled

 

 

 

 

and brush cleaned or placed

 

 

 

 

in a heat cycle.

 

 

 

 

 

 

 

 

c. The freezer is not in the

c. The freezer must be in the

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AUTO or STANDBY mode

AUTO or STANDBY mode.

 

 

 

when the heat cycle was

The freezer must now be

 

 

 

programmed to start.

disassembled and brush

 

 

 

 

cleaned or placed in a heat

 

 

 

 

cycle.

 

 

 

 

 

 

 

 

d. Mix out condition.

d. Level of mix in hopper must

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be up to fill line on agitator

 

 

 

 

paddle. The freezer must now

 

 

 

 

be disassembled and brush

 

 

 

 

cleaned or placed in a heat

 

 

 

 

cycle.

 

 

 

 

 

 

 

 

e. The agitator is not

e. The agitator must be cleaned

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installed.

and installed before starting

 

 

 

 

the HEAT cycle. The freezer

 

 

 

 

must now be disassembled

 

 

 

 

and brush cleaned or placed

 

 

 

 

in a heat cycle.

 

 

 

 

 

 

 

 

f. There was a power failure.

f. Check fault messages and

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product temperature.

 

 

 

 

Disassemble and brush clean,

 

 

 

 

or initiate a heat treatment

 

 

 

 

cycle.

 

 

 

 

 

 

2.

Hard lock message

a. Brush clean interval

a. The freezer must be

20

 

appears on display.

exceeded.

disassembled and brush

 

 

 

 

cleaned within 24 hours when

 

 

 

 

the counter indicates one day

 

 

 

 

remaining.

 

 

 

 

 

 

 

 

b. A barrel or hopper

b. Call an authorized service

- - -

 

 

thermistor is faulty.

technician.

 

 

 

 

 

061204

 

 

 

Troubleshooting Guide

48

Models C709 & C717

 

 

 

Page 52
Image 52
Taylor manual Troubleshooting Guide, Section, Problem, Probable Cause, Remedy, Page Ref, Models C709 & C717