PROBLEM | PROBABLE CAUSE | REMEDY | PAGE | |
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3. No product is being | a. Low on mix. The MIX | a. Add mix to the mix hopper. |
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dispensed. | OUT light is on. | Return to AUTO mode. |
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| b. The power switch is in the | b. Place the power switch to ON |
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| OFF position. | and select AUTO. |
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| c. The circuit breaker is off | c. Turn the breaker on, or | - | - - |
| or the fuse is blown. | replace the fuse. |
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| d. Beater motor is out on | d. Turn the machine off. Press | - - - | |
| reset, BEATER | the reset button. Restart the |
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| OVERLOAD message | machine in AUTO. |
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| displayed. |
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| e. Machine not in AUTO | e. Select AUTO and allow |
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| mode. | machine to cycle off before |
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| drawing product. |
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| f. Feed tube not properly | f. Make sure feed tube is |
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| installed. | properly installed. |
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| g. | g. Call an authorized service | - - - | |
| hole. | technician. |
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| h. The beater is rotating | h. Contact service technician to | - | - - |
| counterclockwise when | correct rotation. |
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| observed from the |
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| operator end. |
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4. The product is too soft. | a. Draw rate is set too fast. | a. Adjust draw rate of 5 to 7 1/2 |
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| oz. (142 g. to 213 g.) of |
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| product by weight in 10 |
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| seconds. |
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| b. Not enough air space | b. Allow for adequate air flow |
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| around unit. (Air cooled | across the condenser. |
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| units) |
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| c. Worn scraper blades. | c. Replace regularly. |
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| d. Dirty condenser (A/C) | d. Clean monthly. |
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| e. Mix is out of date. | e. Use only fresh mix. | - - - | |
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| f. Loss of water. (W/C) | f. Locate cause of water loss |
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| and correct. |
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| g. Viscosity needs | a. Contact service technician. | - | - - |
| adjustment. |
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Models C709 & C717 | 49 | Troubleshooting Guide |
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