Manuals / Taylor / Kitchen Appliance / Frozen Dessert Maker

Taylor manual Problem, Probable Cause, Remedy, Page, Troubleshooting Guide, Models C709 & C717

Models: C717 C709

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	PROBLEM	PROBABLE CAUSE	REMEDY	PAGE
				REF.

5.	The product is too thick.	a. Freezing cylinder not	a. Drain the freezing cylinder and	39
		primed correctly.	reprime the machine.

		b. The viscosity control is set	b. Call an authorized service	- - -
		too cold.	technician.

		c. Freeze-up in mix inlet	c. Call an authorized service	- - -
		hole.	technician.

6.	The mix in the hopper is	a. Hopper cover is not in	a. Clean and sanitize hopper	39
	too warm.	position.	cover and place in position.

		b. The agitator is not	b. Clean and sanitize the agitator	40
		installed.	and install.

		c. The hopper temperature is	c. Call an authorized service	- - -
		out of adjustment.	technician.

7.	The mix in the hopper is	a. The hopper temperature is	a. Call an authorized service	- - -
	too cold.	out of adjustment.	technician.

8.	Mix Low and Mix Out	a. Milkstone build-up in the	a. Clean hopper(s) thoroughly.	38
	probes are not	hopper.
	functioning.

9.	Product is collecting on	a. The top o-ring on draw	a. Lubricate properly or replace	35
	top of the freezer door.	valve is improperly	the o-ring.
		lubricated or worn.

10.	Excessive mix leakage	a. Missing or worn draw	a. Install or replace regularly.	35/ 52
	from door spout.	valve o-rings.
		b. Inadequate lubrication of	b. Lubricate properly.	33/ 35
		draw valve o-rings.
		c. Wrong type of lubricant is	c. Use the proper lubricant	31
		being used (example:	(example: Taylor Lube).
		petroleum base lubricant).

11.	Excessive mix leakage	a. Missing or worn seal on	a. Install or replace regularly.	31/ 52
	into the rear drip pan.	drive shaft.

		b. The drive shaft seal is	b. Install correctly.	31
		installed inside-out.

.		c. Improper lubrication of	a. Lubricate properly.	31
		drive shaft and/or seal.

		d. The drive shaft and beater	b. Call authorized service	- - -
		assembly work forward.	technician.

		e. Worn rear shell bearing.	c. Call authorized service	- - -
			technician.

		f. Gear box out of alignment.	d. Call authorized service	- - -
			technician.

Troubleshooting Guide	50	Models C709 & C717

Image 54

Taylor manual Problem, Probable Cause, Remedy, Page, Troubleshooting Guide, Models C709 & C717

Contents

OPERATORS MANUAL Model C709 & C717 Heat Treatment Soft Serve Freezers2/4/05 Original Publication Updated 9/2/14 Original Operating Instructions 062080-MComplete this page for quick reference when service is required Information found on the data labelTaylor Company Table of Contents Table of Contents - Page Site Preparation Installer SafetySection Air Cooled UnitsTo the Installer Water ConnectionsElectrical Connections Water Cooled Units OnlyTo the Installer Beater RotationRefrigerant Models C709 & C717Section To the OperatorCompressor Warranty Disclaimer To the OperatorSection SafetySafety Models C709 & C717Safety Models C709 & C717Models C709 & C717 Section 4 Operator Parts IdentificationModel C709 Operator Parts IdentificationModels C709 & C717 Model C709 Single Spout Door and Beater AssemblyOperator Parts Identification DESCRIPTIONOperator Parts Identification Model C717Models C709 & C717 130129Models C709 & C717 Model C717 Exploded View Parts IdentificationOperator Parts Identification DESCRIPTIONOperator Parts Identification Model C717 Three Spout Door and Beater AssemblyModels C709 & C717 DESCRIPTIONModels C709 & C717 Feed Tube AssemblyOperator Parts Identification DESCRIPTIONOperator Parts Identification AccessoriesModels C709 & C717 DESCRIPTIONModels C709 & C717 BrushesOperator Parts Identification DESCRIPTIONModels C709 & C717 Important To the OperatorSection Important To the OperatorIndicator Lights Symbol DefinitionsPower Switch Standby SymbolReset Mechanism Wash SymbolAuto Symbol Adjustable Draw HandleLanguage Initialization Operating Screen DescriptionsConfiguration Data System DataSAFETY TIMEOUT ANY KEY ABORTS Power Switch ONPower Switch OFF UNIT CLEANEDHardlock Freezer LocksHeat Cycle Important To the OperatorSoft Lock Models C709 & C717Important To the Operator Managers Menu Important To the OperatorModels C709 & C717 SYSTEM INFORMATION CURRENT CONDITIONS NET SERVICE PIN AUTO START TIME STANDBY MODE MIX LEVEL AUDIBLE FAULT DESCRIPTIONFAULT HISTORY LOCKOUT HISTORY HEAT CYCLE SUMMARY HEAT CYCLE DATA EXIT FROM MENU SERVINGS COUNTER SET CLOCK AUTO HEAT TIMESet Clock RESET COUNTERS ARE YOU SURE ? Yes NoDAYLIGHT SAVING TIME ENABLED Enable Disable Important To the OperatorAuto Start Time AUTO START TIME DISABLED Enable DisableAuto Heat Time Models C709 & C717FAULT DESCRIPTION NO FAULT FOUND Fault DescriptionMIX LEVEL AUDIBLE ENABLED Enable Disable Standby ModeFaults Occurring While in Heat Mode Fault HistoryFaults Occurring Entering a Heat Treatment Cycle Lockout HistoryHeat Cycle Data Faults Occurring While in AUTO ModeHeat Cycle Summary Important To the OperatorModels C709 & C717 Important To the OperatorSystem Information Net Service PinNET SERVICE PIN ARE YOU SURE? Yes No Current ConditionsOperating Procedures Operating ProceduresAssembly SectionStep Freezer Door AssemblyOperating Procedures StepStep Model C709 Freezer Door Assembly Contd StepOperating Procedures StepStep Model C709 Freezer Door Assembly ContdOperating Procedures StepStep Operating ProceduresStep StepStep Model C717 Freezer Door Assembly Contd StepOperating Procedures StepStep SanitizingOperating Procedures StepStep Operating ProceduresStep StepOperating Procedures PrimingNote Use only FRESH MIX when priming the freezer Step StepOperating Procedures Daily Closing ProceduresThis procedure must be performed once daily StepStep Daily Opening ProceduresOperating Procedures StepStep Manual Brush CleaningOperating Procedures StepOperating Procedures Draining Product From The Freezing CylinderRinsing StepOperating Procedures Hopper CleaningDisassembly StepStep Brush CleaningOperating Procedures StepTroubleshooting Bacterial Count Section 7 Important Operator ChecklistDuring Brush Cleaning and Sanitizing Regular Maintenance ChecksWinter Storage Important Operator ChecklistModels C709 & C717 Troubleshooting Guide Troubleshooting GuidePROBLEM SectionPROBABLE CAUSE PROBLEMTroubleshooting Guide REMEDYPROBABLE CAUSE PROBLEMTroubleshooting Guide REMEDYPROBABLE CAUSE PROBLEMTroubleshooting Guide REMEDYModels C709 & C717 Section 9 Parts Replacement ScheduleParts Replacement Schedule PART DESCRIPTIONLIMITED WARRANTY Section 10 Limited Warranty on EquipmentTAYLOR COMPANY LIMITED WARRANTY ON FREEZERS Limited Warranty PeriodTaylor Company LIMITATION OF WARRANTYLimited Warranty on Equipment LEGAL REMEDIESLIMITED WARRANTY Section 11 Limited Warranty on PartsTAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS Parts Warranty Class Code or PartLIMITED WARRANTY EXCEPTIONS Limited Warranty on PartsModels C709 & C717 Taylor Company LIMITATION OF WARRANTYLimited Warranty on Parts LEGAL REMEDIESTaylor Company Model C709 057010-27 06/14 GROUND FRAME SECURELYCarrier aylorT CompanyC709 ModelTaylor Company Model C709 057010-40 06/14 GROUND FRAME SECURELYCarrier 05701058 CompanyTaylorC709Model 06/14059901-27 Taylor CompanyModel C717 07/14c 2014 Carrier Commercial Refrigeration, Inc RIGHT SIDE059901-40 Taylor CompanyModel C717 07/14GROUND FRAME SECURELY LEFT SIDE CONTROL RIGHT SIDE CONTROLTaylor Company Model C717 059901-58 07/14