Chapter 8

Troubleshooting

8.1.3 Upgrade Troubleshooting

Introduction While upgrading your SpeedTouch™ via the Upgrade Wizard on the web pages or on the Setup CD, you might encounter one of following problems.

Upgrade via web pages One of following messages might appear:

Update from remote server:

Message

Due to

 

 

Failed to retrieve new software

The file does not exist,

version from the support site. Try

meaning there is no newer

again later.

software release.

 

Loss of connectivity. Try again

 

later.

 

 

 

An internal error (switchover from

Could not install the new software

active to passive build failed, out of

version. If problem persists, contact

disk space,...) occurred. Try again

your helpdesk.

later. If the problem persists, contact

 

your helpdesk.

 

 

Upgrade from PC:

 

 

 

Message

Due to

 

 

Failed to upload new software

 

version from your computer. If

Loss of connectivity. Try again after

problem persists, contact your

a reboot of your SpeedTouch™.

helpdesk.

 

 

 

 

An internal error (switch over from

Could not install the new software

active to passive build failed, out of

disk space,...) occurred. Try again

version. If problem persists, contact

after a reboot of your SpeedTouch™.

your helpdesk.

If the problem persists, contact your

 

 

helpdesk.

 

 

E-DOC-CTC-20050429-0104 v1.0

195

 

Page 205
Image 205
Technicolor - Thomson 605, 620, 608 WL manual Upgrade Troubleshooting, 195, Message Due to

608, 608 WL, 605, 620 specifications

Technicolor, a name synonymous with high-quality color film processes, has made strides in the realm of consumer electronics with its line of set-top boxes. Among these products, the Thomson 605, 608, 608 WL, and 620 models stand out due to their impressive features and technologies that cater to modern viewing demands.

The Thomson 605 model is recognized for its robust performance in receiving digital broadcasting signals. It supports high-definition (HD) video output and comes equipped with multiple connectivity options, including HDMI and composite outputs, making it versatile for various display types. The user interface is intuitive, facilitating easy navigation through channels and settings.

Moving to the Thomson 608, this model enhances the viewing experience with integrated interactive features. It includes a built-in electronic program guide (EPG), allowing users to access program schedules and set reminders. The 608 also showcases advanced video processing capabilities, ensuring optimal picture quality and minimal latency. Its compatibility with multiple video formats makes it a favorite for those who appreciate content variety.

The Thomson 608 WL variant introduces wireless capabilities, eliminating the need for cumbersome cables. This feature allows for seamless streaming and access to online content, enabling users to enjoy a broader range of entertainment options. Its built-in Wi-Fi ensures stable internet connectivity, opening the door to apps and services for on-demand viewing.

The Thomson 620 takes innovation a step further with its support for 4K Ultra HD content. This model targets users who demand the highest resolution available, delivering stunning clarity and vibrant colors. The 620 is equipped with HDR (High Dynamic Range) technology, which significantly enhances contrast and color accuracy, making it ideal for watching films and sports.

Each of these Thomson models is characterized by their user-friendly interface, allowing for easy setup and operation. They all support various compression standards, ensuring an efficient use of bandwidth while maintaining high-quality transmission. Additionally, their energy-efficient designs help reduce power consumption without sacrificing performance.

In summary, the Technicolor Thomson 605, 608, 608 WL, and 620 models represent a blend of technological advancement and user-centric features. They cater to diverse viewing preferences, from traditional broadcasting to cutting-edge 4K streaming, making them exceptional choices for modern media consumption.