Toshiba IVP8 manual Smdi Calling Party Identification, New User Tutorial Introductory Recording

Models: IVP8

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Installation

Step 13: Program the Applications

SMDI Calling Party Identification

The Strata CTX/Strata DK telephone system only provides the Stratagy IVP8 with incoming Calling Party ID via SMDI integration. Data messages or packets are sent into the system to provide information concerning the type of call and the calling party ID.

Note When configuring the Stratagy IVP8 for SMDI, make sure both the Stratagy IVP8 and the telephone system are configured concurrently. If the phone system is configured for a 10- digit Calling Party ID, the Stratagy IVP8 must also have the proper 10-digit integration patterns in the System Integration Patterns screen (see page 22). Also make sure the correct notification template has been selected in the User ID Notify screen.

See Chapter 11 – SMDI Serial Integration in the Stratagy R3 I&M Manual for detailed information on SMDI, caller ID, and %K token use.

New User Tutorial Introductory Recording

The New User Tutorial feature plays a introduction prompt prior to beginning the tutorial. Stratagy comes with a default recording that is saved in the system as a voice file called ‘TUTORIAL.VOX’. This file can be found in the STRATAGY directory on the hard drive.

This prompt can be rerecorded to personalize the introductory recording. For example the recording could say, “The following is a new user tutorial that will walk you through the set up of your mailbox... Please see Jane Doe your Installation Coordinator for XYZ Telecom if you have any questions.”

The default recording can be rerecorded by the use of Token Programming.

Rerecord Tutorial

1.Create a new User ID in the system.

2.In the Extension field enter:

@KR(C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@stop normal processing

KR

record a voice file

( )

file name and location within parentheses

G(991)

Go to User ID 991

3.Call into the Stratagy system and dial the newly created mailbox. A beep will be heard to indicate the start of recording.

4.Record the new TUTORIAL.VOX, finish recording by pressing ￿.

5.To rerecord, redial the mailbox number.

6.To playback the new recording, create an additional User ID with the following Token string in its Extension field:

@P(X,C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@stop normal processing

X valid DOS file name

( )

file name and location within parentheses

G(991)

Go to User ID 991

7.As with all Token Programming, make sure that the Do Not Disturb feature is Off or the token program will not run.

Stratagy IVP8 Installation Guide 01/02

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Toshiba IVP8 manual Smdi Calling Party Identification, New User Tutorial Introductory Recording, Rerecord Tutorial