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Toshiba Strata IPT, Strata DKT manual Fixed Buttons, DKT3220-SD Telephone

Models: Strata DKT Strata IPT

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The Grand Tour

DKT3000/3200-series Telephones

DKT3220-SD Telephone

Fixed Buttons

The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics.

Strata CIX and CTX IPT/DKT Telephone 11/05

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Toshiba Strata IPT, Strata DKT manual Fixed Buttons, DKT3220-SD Telephone

Contents

Strata CIX and CTX IPT/DKT Telephone User Guide Digital Solutions DivisionPublication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Call Transfer Iii Advanced OperationAnswering a All Call Emergency IPT2008-SDL LCD Features Appendix B Button Labels Appendix C FeatureFlex Interactions Vii IntroductionOrganization Viii Conventions How to Use This GuideRelated Documents/Media IPT2000-series Telephones Grand TourIPT2020-SD Telephone Flexible Buttons Fixed ButtonsIPT2010/2020-SD Telephone LCD DKT & IPT1020-SD Telephone LCD Liquid Crystal DisplaySoftIPT SoftIPT for Pocket PC SoftIPT IconsDKT3000/3200-series Telephones DKT3210-SD Telephone DKT3220-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr ButtonDial Directory Handsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneTo transfer a call directly to VM with a DSS button Call TransferTo transfer a call directly to Voice Mail VM To perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesTo add an Incoming call to the Conference Conference Add/Split/Join/DropTo Drop the Split party from a conference To Split from a conferenceConsultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeTo make a call Basic SoftIPT FunctionsStart the SoftIPT Making a CallCreating a Directory Switching a Call to Your HeadsetUsing the Directory to Call Labeling Feature Buttons To change Feature Button Labels on the SoftIPT Can enter labels to rename Lines 1~9 Feature ButtonsBasics Advanced Operation Using Your LCDSoft Key Definition Soft KeysSoft Key Prompts Soft Key Example Talk with Trns Join Rtrn Msg No Characters Displayed Additional Digits Advisory MessagesTo set an advisory message To clear the registered messageForced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To set an alarm clock notification Alarm ClockAutomatic Busy Redial Alarm Notification ButtonWhen the Alarm Notification button displays To cancel Automatic Busy RedialTo set Automatic Callback To cancel ACBAutomatic Callback To change the BGM source 1~15 assigned to the BGM button To enable background music on your telephone speakerTo cancel background music on your telephone speaker Background MusicStation Call ForwardSystem Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Advanced Operation Call Forward Incoming Line Call Set for Another Station To view Call History Call HistoryCall Park Orbits To retrieve a parked call To park a callTo perform Call Pickup Call PickupGroup Pickup Ringing, Page or Held Call PickupPress Ext. Button, then dial For an incoming call Screen CallTo answer a waiting call by placing the current call on hold Call WaitingTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline Tone No Frequency and Cadence Distinctive RingingTo set distinctive ringing Internal and External Call Ringing TonesTo deactivate DND Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesTo call/monitor a door phone Echo CancellationEmergency Call Emergency Monitoring StationTo change the Language Display Emergency RingdownLanguage Codes Microphone Cut-OffTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingTo make an All Call Answering aAll Call EmergencyTo use Privacy Release To set/cancel PrivacyPrivacy RedialNnn = 200~999 System SD bin numbers Speed DialNnn = 100~199 Station SD bin numbers To access the SD directories Accessing System SD and Personal SD DirectoriesPhone Number Dial String Characters Entry Meaning Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingUniform Call Distribution Login/LogoutWhere DN = the Directory number of the agent station Voice Mail Call Monitor To enable and disable Call Monitor on your telephoneTo monitor a call using Call Monitor To use Return Call Voice Mail Direct TransferVoice Mail Return Call Soft Keys for Strata CIX Telephones Voice Mail Soft KeysStratagy ES Main Menu Soft Keys for Strata CIX Telephones Soft Keys for Strata CIX Telephones ENABLE/DISABLE Previous SND ALL FAX Faxn To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesIPT2008-SDL Telephone IPT2008-SDL LCD FeaturesNavigation Buttons ButtonsIdle Display Going Off-hook/pressing Speaker Making an Out-going call Left and Right Tab Soft KeysDirect Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesExample Press For a To access the web Web Access1st Options Screen To LoginInfo Manager Stocks Weather News Calendar For the Telephone to notify you of a Meeting To Cancel/Update/change the time of a meetingCycle ConfigureAdding and Removing Stock Quotes Company News and Weather 100To Change or enter a new date on the Add Company News screen 101To enter the Headline/Story 102To add a Weather destination 103To remove a Weather destination 104DKT3214-SDL Telephone DKT3014/3214-SDL LCD Features105 106 107 108 Dial Pad Number of times to press Dial pad button Buttons 109110 111 Programming Feature ButtonsUser Programming 112 User Programming ModeFlexible Button Codes Flexible Button Codes Setting/Changing a Flexible Button’s FunctionFeature Code 113114 One Touch ButtonsChanging a One Touch Button Special Characters Entry Meaning Setting/Changing a Personal Speed Dial CodeTo Use a One Touch Button 115116 Feature CodesFeature Access Codes Feature Access Code Sequences User Programming 117118 Feature Feature Access Code Sequences119 Feature Access Codes Feature Access Code Sequences120 LED Indicator Details121 ADM/DSS Console122 Buttons and LEDs123 DSS ConsoleDSS Buttons To transfer a call to an idle station Calling a StationTransferring to an Idle Station 124125 Call Transfer with Camp-onCall Answering Outside Line Speed Dial126 PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory Numbering128 Delayed RingingButton Definitions Feature Button DefinitionsButton Labels 129Does not block Busy Override or Executive Override 130Under one button Button Definitions 131132 133 FeatureFlex InteractionsAlarm Call One Screen Call Call Return Number Clock Monitor 134 FeatureFlex Interactions135 IndexDisa 136LCR 137138 139