Digital Solutions Division | Toshiba Strata IPT, Strata DKT instruction

Digital Solutions Division

Strata CIX and CTX

IPT/DKT Telephone

User Guide

November 2005

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Toshiba Strata IPT, Strata DKT manual Strata CIX and CTX IPT/DKT Telephone User Guide, Digital Solutions Division

Contents

Strata CIX and CTX IPT/DKT Telephone User Guide Digital Solutions Division Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Call Transfer Iii Advanced Operation Answering a All Call Emergency IPT2008-SDL LCD Features Appendix B Button Labels Appendix C FeatureFlex Interactions Organization IntroductionVii Viii Conventions How to Use This Guide Related Documents/Media IPT2000-series Telephones Grand Tour IPT2020-SD Telephone Flexible Buttons Fixed Buttons IPT2010/2020-SD Telephone LCD DKT & IPT1020-SD Telephone LCD Liquid Crystal Display SoftIPT SoftIPT for Pocket PC SoftIPT Icons DKT3000/3200-series Telephones DKT3210-SD Telephone DKT3220-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button Handset Dial Directory Answering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree Answerback Responding to a Lit Msg LED Message Waiting Turning On/Off MW LED on Another Extension Microphone To transfer a call directly to Voice Mail VM Call TransferTo transfer a call directly to VM with a DSS button To perform Call Transfer Immediate To conference calls Conference CallsTo transfer conference control To hold a conference call Adding Voice Mail to a Conference Connecting Two Outside Lines To add an Incoming call to the Conference Conference Add/Split/Join/Drop To Drop the Split party from a conference To Split from a conference Exclusive Hold HoldAutomatic Hold Consultation Hold LCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep Tone Start the SoftIPT Basic SoftIPT FunctionsMaking a Call To make a call Using the Directory to Call Switching a Call to Your HeadsetCreating a Directory Labeling Feature Buttons To change Feature Button Labels on the SoftIPT Can enter labels to rename Lines 1~9 Feature Buttons Basics Advanced Operation Using Your LCD Soft Key Prompts Soft KeysSoft Key Definition Soft Key Example Talk with Trns Join Rtrn To set an advisory message Advisory MessagesTo clear the registered message Msg No Characters Displayed Additional Digits Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account Codes To enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified To set an alarm clock notification Alarm Clock When the Alarm Notification button displays Alarm Notification ButtonTo cancel Automatic Busy Redial Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM button System Call ForwardStation Station Call Forward Categories Call Forward Settings To use the Call Forward button sequence Station Call Forward Procedures Call Forward Examples Call Forward Procedure Feature Button Sequence Call Forward Procedure Advanced Operation Call Forward Incoming Line Call Set for Another Station Call Park Orbits Call HistoryTo view Call History To retrieve a parked call To park a call Group Pickup Call PickupRinging, Page or Held Call Pickup To perform Call Pickup Press Ext. Button, then dial For an incoming call Screen Call To answer a waiting call by placing the current call on hold Call Waiting Direct Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To set distinctive ringing Distinctive RingingInternal and External Call Ringing Tones Tone No Frequency and Cadence To activate DND on your Primary extension Do Not DisturbTo activate DND on a non-Primary extension To deactivate DND Door Locks Setting DND for Another Extension To answer a door phone call Door Phones Emergency Call Echo CancellationEmergency Monitoring Station To call/monitor a door phone Language Codes Emergency RingdownMicrophone Cut-Off To change the Language Display To make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA call Busy Override Override CallsDo Not Disturb Override To use Busy Override Destination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class Override To perform Class of Service Override Class of Service OverridePaging Privacy Override All Call Answering aEmergency To make an All Call Privacy To set/cancel PrivacyRedial To use Privacy Release Nnn = 100~199 Station SD bin numbers Speed DialNnn = 200~999 System SD bin numbers To access the SD directories Accessing System SD and Personal SD Directories Phone Number Dial String Characters Entry Meaning Advanced Speed Dial Operation To change Tone Dialing Tone/Pulse Dialing Uniform Call Distribution Login/Logout Where DN = the Directory number of the agent station To monitor a call using Call Monitor To enable and disable Call Monitor on your telephoneVoice Mail Call Monitor Voice Mail Return Call Voice Mail Direct TransferTo use Return Call Stratagy ES Main Menu Soft Keys for Strata CIX Telephones Voice Mail Soft KeysSoft Keys for Strata CIX Telephones Soft Keys for Strata CIX Telephones ENABLE/DISABLE Previous SND ALL FAX Faxn To record a call Call Recording Pause/Resume Recording Other Voice Mail Features IPT2008-SDL Telephone IPT2008-SDL LCD Features Navigation Buttons Buttons Idle Display Going Off-hook/pressing Speaker Making an Out-going call Left and Right Tab Soft Keys Direct Station Selection Directory and Speed Dial Listings Internal Directory and External Directory System Speed Dial and Personal Speed Dial To assign Station Speed Dial names Storing Personal Speed Dial Names Example Press For a To access the web Web Access 1st Info Manager To LoginOptions Screen Stocks Weather News Calendar For the Telephone to notify you of a Meeting To Cancel/Update/change the time of a meeting Cycle Configure Adding and Removing Stock Quotes Company News and Weather 100 To Change or enter a new date on the Add Company News screen 101 To enter the Headline/Story 102 To add a Weather destination 103 To remove a Weather destination 104 105 DKT3014/3214-SDL LCD FeaturesDKT3214-SDL Telephone 106 107 108 Dial Pad Number of times to press Dial pad button Buttons 109 110 User Programming Programming Feature Buttons111 Flexible Button Codes User Programming Mode112 Feature Code Setting/Changing a Flexible Button’s Function113 Flexible Button Codes Changing a One Touch Button One Touch Buttons114 To Use a One Touch Button Setting/Changing a Personal Speed Dial Code115 Special Characters Entry Meaning Feature Access Codes Feature Access Code Sequences Feature Codes116 User Programming 117 118 Feature Feature Access Code Sequences 119 Feature Access Codes Feature Access Code Sequences 120 LED Indicator Details 121 ADM/DSS Console 122 Buttons and LEDs DSS Buttons DSS Console123 Transferring to an Idle Station Calling a Station124 To transfer a call to an idle station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial 125 Call Forward Override DSS Override PagingNight Transfer Button 126 Centrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing Repeat 128 Delayed Ringing Button Labels Feature Button Definitions129 Button Definitions Under one button 130Does not block Busy Override or Executive Override Button Definitions 131 132 Alarm Call One Screen Call Call Return Number Clock Monitor FeatureFlex Interactions133 134 FeatureFlex Interactions 135 Index Disa 136 LCR 137 138 139